Shalonda Campbell
CSL Plasma Center
Indianapolis,IN
4
years of professional experience
Detail-oriented Phlebotomist with proven expertise in safety compliance, patient confidentiality, and infection control. Committed to enhancing donor experiences through exceptional customer service and effective teamwork.
Work History
Donor Support Technician /Phlebotomist Technician
2 Months- Ensured compliance with regulatory standards during donor screening procedures.
- Monitored donor health during procedures, providing immediate assistance when necessary.
- Educated donors on donation processes, enhancing overall experience and satisfaction.
- Assisted donors by monitoring health throughout procedures.
- Collaborated with team members to streamline workflow and improve operational efficiency.
- Implemented process improvements that reduced wait times for donors significantly.
- Increased donor safety by conducting thorough health screenings before each donation procedure.
- Enhanced donor satisfaction by providing exceptional customer service and addressing any concerns.
- Facilitated seamless communication between staff members, enabling effective coordination during busy periods.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
Phlebotomist
2 Years 2 Months- Collected blood samples using various techniques and equipment to ensure patient safety and comfort.
- Implemented best practices for specimen handling, resulting in improved sample integrity and turnaround time.
- Maintained accurate patient records and lab documentation to facilitate efficient sample processing.
- Collaborated with healthcare professionals to coordinate patient care and enhance service delivery.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
Education
High School Diploma
Phlebotomy Certificate
Skills
Infection prevention
Patient record management
Blood collection standards
Clinical environment maintenance
Patient confidentiality
Work area sanitation
Blood collection techniques
Data entry proficiency
Workload prioritization
Regulatory compliance
Specimen handling procedures
National Healthcare Association (NHA) Certification
Certified Phlebotomist Technician #Q3G6H3S5
Timeline
Donor Support Technician /Phlebotomist Technician
CSL Plasma Center
04.2026 - 06.2026Read More
Phlebotomist
Accutech Labs
02.2022 - 04.2024Read More
Carrollton Omni Adult Education
High School Diploma
Read More
Indianapolis School of Phlebotomy
Phlebotomy Certificate
Read More