Shalonda Harris
Greensboro,NC
Summary
Dynamic and detail-oriented professional with experience at Triad Kids Dental, excelling in patient services and teamwork. Proven ability to implement infection control procedures and enhance patient experiences. Skilled in oral surgery and effective communication, consistently supporting operational efficiency and compliance with health regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Triad Kids Dental
Greensboro, NC
03.2024 - Current
- Assisted in patient intake and maintained accurate dental records
- Prepared treatment rooms and sterilized instruments to ensure safety protocols
- Educated patients on oral hygiene practices and post-treatment care
- Supported dentists during procedures by providing necessary tools and materials
- Managed appointment scheduling and follow-up communications with patients
- Collaborated with team members to enhance patient experience and office efficiency
- Implemented infection control procedures to maintain compliance with health regulations
Server/ Headwait
The Village Tavern
Greensboro, NC
10.2021 - 07.2024
- Collaborated with team members to efficiently manage high-volume service during peak hours.
- Supported food preparation and presentation, adhering to safety and hygiene standards.
- Assisted in maintaining cleanliness and organization of dining areas, ensuring a welcoming environment.
- Communicated effectively with guests to address inquiries and resolve concerns promptly.
- Trained new staff on operational procedures and best practices for guest service excellence.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Managed daily cash inventory, identifying discrepancies and resolving issues promptly.
Stylist Assistant
Avanti Salon and Spa
Greensboro, NC
10.2020 - 04.2021
- Assisted stylists in client consultations to determine styling preferences and needs.
- Organized and maintained salon inventory, ensuring essential tools and products were readily available.
- Supported salon operations by preparing workstations and sanitizing tools between appointments.
- Developed knowledge of hair care products, providing recommendations to clients based on individual needs.
- Trained new assistants on salon protocols, promoting adherence to best practices for safety and efficiency.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Charlotte, NCDental Assisting Certification - Dental Assisting
Accelerated Academy
Greensboro, NC03.2024
High School Diploma -
Sumter High School
Sumter, SC05.2017
Skills
Team collaboration
Patient services
Knowledgeable in software
Oral surgery
HIPAA compliance
Communication
Teamwork
Problem Solving
Critical Thinking
Certification
Dental assisting
CPR
X-ray
Nomad
Timeline
Dental Assistant
Triad Kids Dental
03.2024 - Current
Server/ Headwait
The Village Tavern
10.2021 - 07.2024
Stylist Assistant
Avanti Salon and Spa
10.2020 - 04.2021
Cosmetology License - Cosmetology
Paul Mitchell The School
Dental Assisting Certification - Dental Assisting
Accelerated Academy
High School Diploma -
Sumter High School