Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shalonn Jackson

Jacksonville,Fl

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience

Work History

Desk Assistant

A & B Insurance Company
05.2024 - Current
  • Greeted guests in with friendliness and professionalism.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
  • Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
  • Enhanced communication between departments by acting as a liaison, relaying relevant information accurately and efficiently.

Dunkin Donuts Shift Leader

Dunkin’ donuts
12.2022 - Current
  • Worked well in a fast – paced, high pressure environment
  • Greeted and served customers
  • Maintained store cleanliness
  • Worked at the drive thru
  • Has great customer service
  • Great team player / leader

Server/Caregiver

We care 2
01.2020 - Current
  • My grandmother and her team created an organization We Care 2 where we give and feed the homeless and less fortunate, we give them clothes and shoes for the holidays we give the kids gifts and things they need, we made it to the news and Dunkin sponsored us where we gave out coffee, me working with them I know how to work with people and have good customer service
  • Assisted clients and residents with everyday needs.

Education

High School Diploma -

First Coast High School
Jacksonville, FL
05.2025

Skills

  • Meal Preparation
  • Caregiving
  • Coffee Experience
  • Home Care
  • Cleaning Experience
  • Reception duties
  • Shift Management
  • Strong Organization
  • Professional and mature
  • Document Management

Languages

English
Full Professional

Timeline

Desk Assistant

A & B Insurance Company
05.2024 - Current

Dunkin Donuts Shift Leader

Dunkin’ donuts
12.2022 - Current

Server/Caregiver

We care 2
01.2020 - Current

High School Diploma -

First Coast High School

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Shalonn Jackson