SHALUNDIA BARNER
Atlanta,GA
Summary
Dynamic leader with a proven track record at City Of Atlanta, adept in strategic planning and customer service. Excelled in enhancing operational efficiency and fostering professional growth, achieving significant cost savings. Skilled in Microsoft Office and team leadership, I thrive in fast-paced environments, consistently delivering results beyond expectations.
Overview
21
21
years of professional experience
Work History
Operations Support Specialist
Lavender Meadow Inc.
07.2023 - Current
- Provided guidance to staff members, fostering a supportive work environment conducive to professional growth.
- Complied with systems procedures, business processes, and company policies to promote workplace safety and quality.
- Developed comprehensive documentation for operational processes, leading to increased transparency and understanding among team members.
- Maintained a safe and clean working environment by adhering to company policies.
- Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
- Coordinated with Case management agencies to maintain positive relationships, ensuring timely delivery of official documents and services.
- Completed accurate and timely billing transactions in EVV/GAMMIS to maintain records and support internal audits.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
Recreation Operation Asst., Sr.
City Of Atlanta
10.2016 - 05.2023
- Fulfilled administrative duties, included but not limited to: completing and filing reports in a timely manner, check and respond to emails daily, processed payments in activenet and deposited banking transactions, facilitates and attends staff meetings and trainings, supervises staffs and over 100 volunteers, created budget for programming and planned and implemented scheduled in/out of town trips for the youths.
- Assisted the Athletic Director and team members in best practices for required gathering, scoping projects, and managing expectations effectively with monitoring program performance to identify areas of improvement and make adjustments.
- Prepared and submitted project invoices for review and approval for programming.
- Established effective working relationships with internal/external vendors/partners to ensure seamless delivery of integrated programming.
- Developed and implemented programming for the needs of our inner city youths, teens, adults, seniors and outer city participants and vendors.
- Liaised between staff and volunteers to translate functional requirements into actionable tasks/activities while mitigating potential roadblocks.
- Managed risks and resolved issues proactively, maintaining project momentum and minimizing delays by creating a committee for each program.
- Coordinated certifications scheduled timeframe, game schedules and created rules for handbook.
- Created and maintained an inventory system for all equipment and uniforms ordered.
Recreation Operation Assistant, Senior
City Of Atlanta
10.2015 - 10.2016
- Created and coordinated for Senior programming and Volunteer Services such as: Conduct community surveys amongst senior constituents around program interests, identify topics to cover on monthly senior program staff meetings, coordinates schedule for vendors to service identified seniors, Updated volunteer handbook and assist with planning orientation.
- Presented programs, projects and new initiatives provided by the Office of Recreation.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Interim Community Facility Manager
City Of Atlanta
02.2007 - 10.2015
- Attended and facilitated staff meetings
- Prepared and submitted daily, weekly and monthly reports in a timely manner such as budgets for the fiscal year, POI's ledgers, bank deposits and facility rentals. Attended ATL STATS, Manager, NPU's, PTA's, community and other organizations meetings.
- Supervised staff of 10 in day-to-day operations.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for participants and customers internally and externally.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
- Prepared reports and schedules with accuracy.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Ordered, maintained and distributed supplies and inventory.
- Supervised and implemented programs for(2) summer camps: youth camp for ages 5yrs to 12 and a basketball camp for ages 8yrs to 17yrs. Supervised about 30 staff with day to day operations.
Custodian
City Of Atlanta
05.2003 - 02.2007
- In the absence of the Facility manager, I managed and created a safe environment for all participants utilizing the facility.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in facility by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Education
High School Diploma -
George Washington Carver Comprehension High School
Atlanta, GA06.1996
Skills
- Customer Service oriented
- Microsoft proficient
- Leadership and supervision
- Planning and scheduling
- Strategic Planning
- Performance Evaluation
- Team Leadership
- Managerial skills
Timeline
Operations Support Specialist
Lavender Meadow Inc.
07.2023 - Current
Recreation Operation Asst., Sr.
City Of Atlanta
10.2016 - 05.2023
Recreation Operation Assistant, Senior
City Of Atlanta
10.2015 - 10.2016
Interim Community Facility Manager
City Of Atlanta
02.2007 - 10.2015
Custodian
City Of Atlanta
05.2003 - 02.2007
High School Diploma -
George Washington Carver Comprehension High School
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