Shalyn Fletcher Rucker

• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.
• Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
• Resolved problems promptly to elevate customer approval.
• Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Managed team schedule with eye for coverage needs and individual strengths.
• Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
• Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
• Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
• Mentored and motivated team members to achieve challenging business goals.
• Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
• Managed budget implementations, employee evaluations, and contract details.
• Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
• Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
• Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
• Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
• Improved operational workflows, resulting in smoother running of establishment.
• Initiated local marketing campaign, increasing foot traffic and sales.
• Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
• Negotiated with suppliers to secure cost-effective contracts, improving profit margins.
• Trained new staff members, equipping them with skills needed for success in their roles.
• Coordinated with multiple departments to ensure seamless operations, leading to enhanced customer experience.
• Developed partnerships with local businesses, expanding brand's presence and community involvement.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Interacted with customers on a respectful gesture while cheering and rooting on teams depending on, upcoming scheduled events.

My experience with Carroll's Corporation consist with summer job qualifications while in school I worked at the Burger king location in Downtown Nashville across from Better Business Bureau. Most of my experience is based on current studies for code of business ethics to learn and trained to know how to operate and run a business successfully to prevent form going out of business and going bankrupt.

Shift Leader is more of way to Financial accounting to make deposit on time along with sales report for each shift while learning the labor sales and laws while learning how stay in compliance with the States requirements on scheduled team members along with minor labor laws work ethic, while not over working myself as a manager.

Started employment with Macdonald's as a summer job each summer when school ends. I was 14yrs of age then. I continued the employment off and on through out the years. My responsibilities consist running front dinning room, cash register, cleaning dinning room, restrooms, responsible for expediting for drive thru, and running fry stations.