Shalyrion Carter
Tomball,TX
Summary
Motivated and efficient worker specializing in housekeeping, cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Housekeeper
Park Manor Tomball
Tomball, TX
02.2023 - Current
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Remote Customer Service Representative
Walmart
Dallas, TX
10.2021 - 02.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Customer Service Representative
AT&T
Dallas, TX
08.2020 - 10.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Warehouse Worker
Chewy Warehouse
Dallas, TX
03.2019 - 08.2020
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Education
High School Diploma -
Lamar High School
Arlington, TX08-2018
Skills
- Customer Service Experience (3 Yrs)
- Warehouse Experience (5 yrs)
- Picking and Packing Experience (5 Yrs)
- Hospitality Experience (1 Yr)
- Serving Experience (1 Yr)
- Heavy Lifting Experience (3 Yrs)
Timeline
Housekeeper
Park Manor Tomball
02.2023 - Current
Remote Customer Service Representative
Walmart
10.2021 - 02.2023
Customer Service Representative
AT&T
08.2020 - 10.2021
Warehouse Worker
Chewy Warehouse
03.2019 - 08.2020
High School Diploma -
Lamar High School
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