SHAMA MESADIEU
Palm Beach Gardens
Summary
Motivated Criminal Justice major with a solid foundation in writing, research, and interpersonal communication. Proven experience in client relations and time management, consistently maintaining professionalism in fast-paced environments. Engaged in pre-law and community-based programs, demonstrating a strong commitment to legal studies and community service. Eager to leverage skills and experiences in legal internships, administrative roles, and entry-level professional positions to contribute effectively to a dynamic team.
Overview
4
4
years of professional experience
Work History
Owner / Hair Braider
Self-Employed
11.2024 - Current
- Manage client scheduling, payments, and customer communications professionally
- Maintain detailed records and handle client information with discretion
- Demonstrate strong organization, time management, and attention to detail
- Build client relationships through clear communication and reliability
Customer Service Associate
Walgreens
11.2023 - 01.2024
- Provided professional customer service while handling transactions and inquiries
- Assisted with inventory management and store organization
- Followed company policies and procedures accurately and efficiently
- Worked collaboratively in a fast-paced environment
Customer Service Associate
Publix
10.2021 - 11.2023
- Delivered consistent, high-quality customer service in a team-based setting
- Managed multiple responsibilities while maintaining accuracy and professionalism
- Resolved customer concerns respectfully and efficiently
- Demonstrated reliability, punctuality, and strong work ethic
Education
Bachelor of Science - Criminal Justice
Alabama A&M University
Normal, AL05-2028
Skills
- Academic Research
- Professional Writing & Communication
- Confidentiality & Ethical Conduct
- Organization & Time Management
- Client & Customer Relations
- Microsoft Suite
- Networking
- Small business operations
- Social media management
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Owner / Hair Braider
Self-Employed
11.2024 - Current
Customer Service Associate
Walgreens
11.2023 - 01.2024
Customer Service Associate
Publix
10.2021 - 11.2023
Bachelor of Science - Criminal Justice
Alabama A&M University