Shamanta Ortiz Hernandez
Savannah,GA
Summary
I am a bilingual, friendly, caring, and service-oriented professional who seeks a position as a Support Specialist. With my strong logistics, management skills, and dynamic, warm personality, I look forward to being a part of your team.
Overview
13
13
years of professional experience
Work History
Aviation Parts Specialist
PSA Airlines
Savannah, GA
08.2021 - Current
- Ship and receive hazardous materials, and ensure compliance with safety regulations.
- Inspect and verify incoming parts for accuracy against invoices, delivery notes, 8130s, COCs, and packing slips.
- Maintain accurate records of all inventory transactions in the computer system.
- Process returns, exchanges, and refunds in a timely manner.
- Coordinate shipping arrangements for outbound orders, as needed.
- Perform regular audits of store shelves to verify proper stocking levels and discrepancies.
- Respond to daily inquiries and requests within mandated timeframe to meet deadlines.
United Airlines Operations Lead
United Ground Express
Savannah, GA
07.2017 - 08.2021
- Coordinated the loading and unloading of cargo and baggage on various aircraft.
- Enforced safety procedures while directing ground personnel in the safe operation of equipment.
- Managed a team of ramp agents by providing guidance, feedback, training, and support.
- Collaborated with airline personnel regarding changes in departure times, or gate assignments.
- Coordinated day-to-day schedules, tasks, and positions for the ground crew.
Data Entry Clerk
CRC Warehouse
Savannah, GA
06.2013 - 07.2017
- Entered and transferred data from hard copies to digital databases, organizing information in new formats.
- Identified discrepancies
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Reviewed incoming shipments for accuracy and discrepancies.
- Coordinated and monitored inbound and outgoing deliveries.
- Collaborated with warehouse staff to ensure smooth operations.
Education
High School Diploma -
Groves High School
Savannah, GA06.2011
Some College (No Degree) - Business And Management
Savannah Technical College
Savannah, GASkills
- Problem-solving skills
- Interpersonal skills
- Conflict resolution
- Shipping coordination
- Inventory management
- Planning and organization
- Fluent in Spanish
- Proficient in Microsoft, Excel, and Power Point
- Hazardous materials handling
- Parts inspection
- Attention to detail
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Aviation Parts Specialist
PSA Airlines
08.2021 - Current
United Airlines Operations Lead
United Ground Express
07.2017 - 08.2021
Data Entry Clerk
CRC Warehouse
06.2013 - 07.2017
High School Diploma -
Groves High School
Some College (No Degree) - Business And Management
Savannah Technical College