Nyah Hill
Norfolk,VA
Overview
7
7
years of professional experience
Work History
Aviation Parts Specialist
Psa Airlines
Norfolk, Virginia
03.2023 - Current
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Ships, receives, and store Hazmat materials
Bilingual Customer Service Representative
Conduent
Chesapeake, VA
04.2021 - 03.2023
- Translated customer and internal documents to facilitate actions and resolutions.
- Handled translation calls with open and clear communication skills to quickly get to root of each issue.
- Offered suggestions for alternative solutions if initial attempts failed.
Interpreter
FEMA
Norfolk, VA
02.2020 - 09.2021
- Delivered real-time, accurate oral translations and interpretations for clients.
Customer Service Representative
CVScaremark
Virginia Beach, VA
09.2019 - 01.2020
- Answered inbound calls, chats and emails to facilitate customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Lifeguard
City of Virginia Beach
Virginia Beach, VA
05.2017 - 01.2019
- Monitored swimmers to ensure safety in the pool area.
- Cautioned swimmers regarding unsafe practices and safety hazards.
Education
High School Diploma -
Salem High School
Virginia Beach, VA06-2017
Skills
- Ordering parts
- Catalog and parts familiarity
- Delivery Coordination
- Invoice Processing
- Proficient in [Software]
- Inventory Auditing
- Verbal and written communication
- Hazmat certified
- Fluent in spanish
References
References available upon request.
Timeline
Aviation Parts Specialist
Psa Airlines
03.2023 - Current
Bilingual Customer Service Representative
Conduent
04.2021 - 03.2023
Interpreter
FEMA
02.2020 - 09.2021
Customer Service Representative
CVScaremark
09.2019 - 01.2020
Lifeguard
City of Virginia Beach
05.2017 - 01.2019
High School Diploma -
Salem High School
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