Dedicated professional with a strong focus on patient care, conflict resolution, and HIPAA compliance. Proven ability to enhance customer satisfaction while maintaining high standards of workplace safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Key Holder
City Of Myrtle Beach
Myrtle Beach, South Carolina
12.2016 - Current
Supervised bank deposits and security procedures during store opening and closing.
Assisted customers with product selection and efficiently resolved complaints.
Monitored employee performance to ensure compliance with company policies.
Handled customer inquiries professionally to enhance satisfaction.
Prepared dishes in a fast-paced environment, collaborating with teammates for high service quality.
Substitute Teacher
Kelly Services
Florence, SC
09.2021 - 01.2026
Delivered engaging lessons across various subjects and grade levels.
Managed classroom behavior to maintain a positive learning environment.
Collaborated with regular teachers to implement lesson plans effectively.
Adapted instructional materials to meet diverse student needs.
Phlebotomy Internship
Waccamaw Park West Outpatient
Murrells Inlet, South Carolina
10.2025 - 12.2025
Obtained diverse blood samples through venipuncture and capillary puncture techniques.
Ensured strict adherence to HIPAA regulations during patient information management.
Maintained cleanliness and organization in work area, following sanitation protocols consistently.
Complied with OSHA requirements for proper disposal of biohazardous materials.
Education
Associate of Applied Science - Patient Care Medical Assistant
Horry-Georgetown Technical College
Myrtle Beach, South Carolina, SC
07-2026
Associate of Applied Science - Phlebotomy
Horry-Georgetown Technical College
Myrtle Beach, South Carolina, SC
12-2025
High School Diploma -
Myrtle Beach High
06-1995
Skills
Patient care
Blood collection
HIPAA compliance
Infection control
Classroom management
Lesson planning
Customer service
Conflict resolution
Inventory monitoring
Team collaboration
Bank deposits
Daily reporting
Workplace safety
Staff coaching and training
Checkout processing
Analytical thinking
Alarm systems
Opening and closing coordination
Staff training
Employee scheduling
Certification
Phlebotomy
References
References available upon request.
Timeline
Phlebotomy Internship
Waccamaw Park West Outpatient
10.2025 - 12.2025
Substitute Teacher
Kelly Services
09.2021 - 01.2026
Key Holder
City Of Myrtle Beach
12.2016 - Current
Associate of Applied Science - Patient Care Medical Assistant