Summary
Overview
Work History
Education
Skills
Work Preference
Software
Languages
Certification
Timeline
AdministrativeAssistant

Shamar Thompson

Staten Island,NY

Summary

Detail-oriented professional with 5+ years of experience in fast-paced customer service and operational roles. Recognized for exceptional communication and leadership skills, with a proven ability to manage multiple tasks efficiently. Adept at identifying and resolving issues proactively, optimizing processes, and supporting team objectives to drive performance and customer satisfaction.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Inbound and Outbound Warehouse Associate

Amazon
Staten Island, NY
10.2022 - Current
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Crew Trainer

Wendy's
Staten Island, NY
08.2018 - 04.2021
  • Efficiently used POS system
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.

Education

HS Diploma - Software Engineering

Ralph R Mckee Career And Technical High School
Staten Island, NY
09.2014 - 01.2019

Skills

Computer skills

Order fulfillment

Inventory management

Team supervision

Customer engagement

Logistics coordination

Detail oriented

Work Preference

Work Type

Full TimeContract WorkInternship

Location Preference

HybridRemote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsPaid sick leave401k match

Software

JavaScript

Languages

Chinese (Mandarin)
Elementary

Certification

https://nrtraininggroup.com/certificate-verification/138E567FD-138E58DDB-35E815E/

Timeline

Inbound and Outbound Warehouse Associate

Amazon
10.2022 - Current

Crew Trainer

Wendy's
08.2018 - 04.2021

HS Diploma - Software Engineering

Ralph R Mckee Career And Technical High School
09.2014 - 01.2019

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Shamar Thompson