Shamariah Scales
Brown Deer
Summary
Compassionate and detail-oriented CNA with experience at Guardant Health Agency, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through effective communication and empathy. Demonstrated strong time management and problem-solving skills, ensuring high-quality care for clients with diverse health challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA (Home Health)
Guardant Health Agency
06.2025 - 07.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Team Member
Wendy's
09.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Assisted customers in selecting merchandise best suited to needs.
Shift Lead
Dunkin' Donuts
08.2022 - 01.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Cleaner
Greg's Affordable Cleaning Service
10.2021 - 02.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Unit Supply Specialist
United States Army
06.2016 - 09.2021
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with cross-functional teams to address logistics challenges, improving overall unit efficiency.
- Completed regular inventory counts of equipment on book for unit.
- Conducted thorough market research to identify potential suppliers, fostering relationships to ensure a reliable supply network.
- Tracked unit supply budget and reported discrepancies to promote adherence.
Education
Atlantic High School
Port Orange, FLSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Problem-solving
- Multitasking and organization
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA (Home Health)
Guardant Health Agency
06.2025 - 07.2025
Team Member
Wendy's
09.2024 - 12.2024
Shift Lead
Dunkin' Donuts
08.2022 - 01.2023
Cleaner
Greg's Affordable Cleaning Service
10.2021 - 02.2022
Unit Supply Specialist
United States Army
06.2016 - 09.2021
Atlantic High School
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