Shamarie Mcleod
Loganville,Ga
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Trainer Coordinator
Fed Ex Ground
09.2023 - Current
- Improved trainee performance with regular evaluations and constructive feedback.
- Boosted employee retention by conducting engaging and interactive training sessions.
- Promoted a positive learning environment through effective communication and motivational techniques.
- Increased trainer productivity by establishing clear expectations and providing ongoing support.
Brand Ambassador Intern
Ballers TV
06.2023 - 09.2023
- Boosted brand awareness by engaging with potential customers and sharing product knowledge.
- Promoted brand loyalty among customers by creating memorable interactions during events and promotions.
- Collaborated with fellow ambassadors to create a cohesive team atmosphere and achieve shared goals.
- Participated in training sessions and workshops, continually expanding product knowledge and presentation abilities.
Service Delivery Associate
Edible Arrangements
06.2022 - 08.2022
- Provided exceptional customer support, resolving concerns and answering inquiries promptly and professionally.
- Coordinated with vendors to ensure timely delivery of products and services while maintaining strong professional relationships.
- Maintained thorough documentation of all service-related activities, ensuring accurate record-keeping for future reference or audits.
Education
Bachelor of Science - Business Administration
Claflin University
Orangeburg, SC05.2023
Associate of Science - Business Administration
Gordon State College
Barnesville, GA05.2020
Skills
- Group and individual instruction
- Collaborative Team Player
- Mentoring abilities
- Attention to Detail
- Clear Communication
Accomplishments
- Bachelor Degree, Consistently maintained high customer satisfaction ratings. Drove 55% improvement in 3 month profits through aggressive team communication. Developed relationships with 85 new clients and typically exceeded sales goals by 50%.
- GPA, 3.2
- Claflin University Men Basketball, Basketball Team Captain, 08/2020, 05/2023
Additional Information - Honors Society
True
Timeline
Trainer Coordinator
Fed Ex Ground
09.2023 - Current
Brand Ambassador Intern
Ballers TV
06.2023 - 09.2023
Service Delivery Associate
Edible Arrangements
06.2022 - 08.2022
Bachelor of Science - Business Administration
Claflin University
Associate of Science - Business Administration
Gordon State College
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