Shamarla Turner
Palm Beach Gardens
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative assistant position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Data Entry Clerk
Jenoptik
Jupiter
04.2024 - 01.2025
- Ensured compliance with company data handling policies and procedures.
- Assisted in training new staff on data entry protocols and software.
- Managed sensitive information with confidentiality and professionalism.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Contacted customers via phone or email to address data inquiries.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Customer Service Representative
HearUSA
Palm Beach Gardens
08.2023 - 06.2024
- Scheduled appointments by reading and collecting customer information, and managing assignments.
- Quickly answered Inbound calls from clients with appointment inquiries and/or requests regarding products and services.
- Maintained a positive and friendly demeanor while providing efficient and courteous service.
- Worked with a teamwork mentality while adapting to additional responsibilities and assisting other customer service representatives when needed.
- Exercises confidentiality as it relates to all business and patient information.
- Communicates respectfully with all other WSA employees. Complies with HIPAA mandates.
- Assisted with investigating and resolving routine problems and recognizes when to escalate client issues.
- Accepts answered auto dialed calls and performs outbound calls as needed.
CEO
Plenty Hair Beauty Supply ,LLC
06.2021 - 07.2023
- Managed time efficiently in order to complete all tasks within deadlines while paying attention to detail.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and demonstrate ability to develop and implement creative solutions to complex problems.
In Home Caregiver
05.2012 - 05.2020
- I took an extended sabbatical to become a full-time caregiver to my paraplegic mother.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated ability to develop and implement creative solutions to complex problems.
- Managed time effectively to complete proper care deadlines.
Administrative Assistant
Safety Council Of Palm Beach County Traffic School
West Palm Beach
02.2010 - 04.2012
- Assisted with day-to-day operations working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Applied effective time management techniques to meet tight deadlines and proved ability to learn quickly and adapt to new situations.
Education
Associate of Arts - Accounting
Palm Beach State College
Lake Worth, FL01.2022
Skills
- Maintains confidentiality
- Organization
- Time management
- Appointment scheduling
- Effective communication
- Problem-solving
- Document processing
- Data processing
Timeline
Data Entry Clerk
Jenoptik
04.2024 - 01.2025
Customer Service Representative
HearUSA
08.2023 - 06.2024
CEO
Plenty Hair Beauty Supply ,LLC
06.2021 - 07.2023
In Home Caregiver
05.2012 - 05.2020
Administrative Assistant
Safety Council Of Palm Beach County Traffic School
02.2010 - 04.2012
Associate of Arts - Accounting
Palm Beach State College