Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamaya McBeth

Dallas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Call Center Sales Representative

US Cellular Wireless
02.2018 - 12.2022
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Developed extensive knowledge of products and services to better assist customers.
  • Opened new accounts and documented personal, demographic, and payment information in system.

Dietary Aide

Presbyterian Homes
07.2017 - 02.2018
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Screened and monitored for change in nutrition risk status in hospitalized patients.

Education

High School Diploma -

Casmir Pulaski High School
Milwaukee, WI
06.2017

Skills

  • Call Center Customer Service
  • Customer Service
  • Time Management
  • Customer Inquiry and Response
  • Relationship Building
  • Active Listening

Timeline

Call Center Sales Representative

US Cellular Wireless
02.2018 - 12.2022

Dietary Aide

Presbyterian Homes
07.2017 - 02.2018

High School Diploma -

Casmir Pulaski High School

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Shamaya McBeth