Shambray Harper
Compton,USA
Summary
Achieved high customer satisfaction ratings by effectively resolving inquiries and issues.,Handled significant workloads with a strong emphasis on flexibility and dedication.,Maintained consistent reliability and punctuality in all endeavors.,Delivered accurate documentation through proficient typing at 35 words per minute.,Adapted quickly to changing environments, enhancing service efficiency.,Communicated clearly and professionally, strengthening customer relationships.,Ensured well-organized workflows that prioritized attention to detail.,Utilized diverse skills to effectively meet customer needs across various scenarios.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Select Staffing
01.2016
- Picking, packaging, and preparing product for shipment using Fed Ex, UPS.
- Processed packing lists and prepares finished goods for shipment.
- Load/ Unload inventory using forklift and pallet jack when necessary.
- Document/ submit inventory.
Office Assistant
Americas Job Center of California Wilshire Metro
01.2016
- Assist w/office work
- Answer/Direct telephone call
- Use fax/copy/scanning machine
Warehouse Worker
Gate Gourmet
01.2015
- Provide consultation for most cost effective solution for customer.
- Shrink wrap items.
- Food assembly
Teacher Assistant
Tanner Elementary
01.2012
- Assist w/ afterschool recreational activities
- Homework assistance
- Chaperone field trips
- Answer/ Direct telephone call
Station Attendant
Flying Food Group
Inglewood
04.2019 - 12.2024
- Operated food preparation equipment to ensure high-quality meal assembly.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Assisted in inventory management, tracking stock levels for timely replenishment.
- Collaborated with team members to streamline operations during peak hours.
- Trained new staff on operational procedures and safety protocols effectively.
Janitorial Worker
Veterans Hospital
Long Beach, CA
06.2023 - 03.2024
- Maintained cleanliness and sanitation standards in patient areas and common spaces.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, with proficiency.
- Disposed of hazardous materials safely according to established protocols.
- Collaborated with healthcare staff to ensure a hygienic environment for patients.
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
Sales Associate
Kohls Department Store
Torrance, CA
02.2020 - 08.2020
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Executed daily inventory checks and restocked merchandise to maintain store appearance and product availability.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to organize promotional displays and sales events, driving customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
General Studies - undefined
Washington Prep High School
Los Angeles, CaliforniaSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Attention to detail
- Critical thinking
- Labeling and boxing
- Time management
- Microsoft Excel
- Health and safety regulations
- Order picking and processing
Timeline
Janitorial Worker
Veterans Hospital
06.2023 - 03.2024
Sales Associate
Kohls Department Store
02.2020 - 08.2020
Station Attendant
Flying Food Group
04.2019 - 12.2024
Warehouse Worker
Select Staffing
01.2016
Office Assistant
Americas Job Center of California Wilshire Metro
01.2016
Warehouse Worker
Gate Gourmet
01.2015
Teacher Assistant
Tanner Elementary
01.2012
General Studies - undefined
Washington Prep High School