Shambriah Darthard-Torres
Summary
Detail-oriented professional with a strong track record in completing assignments and supporting team objectives. Quick to adapt to changing needs and policies, demonstrating reliability and a strong work ethic. Seeking a challenging position to leverage skills and experience in contributing to organizational goals.
Overview
11
11
years of professional experience
3
3
Certifications
1
1
Language
Work History
Bus Driver / Monitor
Judson Transportation ISD
01.2025 - 01.2026
- Successfully operated passenger buses in accordance with local traffic regulations.
- Maintained a clean and safe bus environment while ensuring passenger safety.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Managed passenger behavior and ensured a safe and respectful environment during transit.
- Communicated effectively with parents and school staff regarding student concerns or incidents.
Admin & Student Coordinator
Lady Beauty Academy
10.2023 - 12.2024
- Managed Schedules for classes, workshops, and meetings with students.
- Evaluated students' progress with course by grading assignments and projects.
- Addressed and resolved visitor complaints promptly, ensuring high level of customer satisfaction.
- Scheduled appointments for staff members and clients in an organized manner.
- Monitored email and phone messages, ensuring timely responses and follow-up.
- Managed inventory levels, restocked merchandise as needed, and conducted regular inventory audits.
- Managed student records, admissions processes and fee payments.
- Conducted school tours for future students.
- Coordinated student enrollment processes, improving registration efficiency and reducing processing time.
- Managed scheduling and logistics for training sessions, ensuring optimal resource allocation and attendance.
- Developed and maintained student records systems, enhancing data accuracy and accessibility for staff.
- Assisted instructors with curriculum development, resulting in improved course delivery and student engagement.
Tech Support
Spectrum
09.2019 - 01.2022
- Performed troubleshooting and diagnosis for issues related to software and peripheral equipment.
- Addressed and resolved routine user issues.
- Responded promptly to all incidents and requests after effectively analysis and documentation.
- Managed workstation functionality through proper setup, configuration, and testing.
Membership Coordinator
Sam Club
06.2015 - 09.2019
- Increased membership through word-of-mouth referrals and community outreach efforts.
- Promoted benefits of membership through exclusive members-only events.
- Trained staff to build member relationships and enhance overall satisfaction.
- Managed phone inquiries, delivered exceptional customer service, organized inventory returns, and ensured tax-exempt processes for business clients.
Education
High School Diploma -
James Madison HS
San Antonio, TX08-2013
Associate Degree in Nursing - Nursing
Alamo Colleges District St. Philip's College
San Antonio, TX06-2025
Esthetician -
Boss Lady Beauty Academy
San Antonio, TX12-2023
Skills
- Critical thinking
- Initiative
- Compassion
- Safety Awareness
- Customer service expertise
- Leadership
- Time management
- Collaboration
- Cash handling proficiency
- Typing (40 WPM)
- Patient care
Certification
Micro-Needling Certified
Timeline
Bus Driver / Monitor
Judson Transportation ISD
01.2025 - 01.2026
Admin & Student Coordinator
Lady Beauty Academy
10.2023 - 12.2024
Tech Support
Spectrum
09.2019 - 01.2022
Membership Coordinator
Sam Club
06.2015 - 09.2019
High School Diploma -
James Madison HS
Associate Degree in Nursing - Nursing
Alamo Colleges District St. Philip's College
Esthetician -
Boss Lady Beauty Academy