Shameal Samuels
695 Talcottville Road, Vernon,CT
Summary
Proven track record in enhancing public safety and fostering community trust during tenure at the City of Hartford Police Department. Skilled in crisis intervention and de-escalation, excel in high-pressure situations, demonstrating integrity and empathy. Achieved significant reductions in criminal activity through effective community engagement and risk mitigation strategies.
Overview
8
8
years of professional experience
Work History
Police Officer
City of Hartford Police Department
03.2019 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted preliminary investigations at scenes of major crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Bank Teller
People's United Bank
08.2018 - 03.2019
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between bank and its clients.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Warehouse Packer
Amazon
07.2018 - 03.2019
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
Pharmacy Technician
CVS Pharmacy
09.2016 - 07.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment.
Education
Bachelor of Science - Criminal Justice
Quinnipiac University
Hamden, CT05.2016
Skills
- Conflict de-escalation
- Relationship building and management
- Community Engagement
- Criminal Investigations
- Human relations
- Crisis intervention and deescalation
Timeline
Police Officer
City of Hartford Police Department
03.2019 - Current
Bank Teller
People's United Bank
08.2018 - 03.2019
Warehouse Packer
Amazon
07.2018 - 03.2019
Pharmacy Technician
CVS Pharmacy
09.2016 - 07.2018
Bachelor of Science - Criminal Justice
Quinnipiac University
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