Shamecciaa Hagins
Portal,GA
Summary
Resourceful Order Picker familiar with quality control and organizing packages. Recognized for meeting quotas, deadlines and quality standards.
Well-qualified with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs and managing records. Focused on maximizing service and comfortable working with little oversight.
Dedicated General Laborer experienced in packing, shipping and organizing warehouse orders and items. Flexible individual willing to take on all tasks and projects to assist team.
Overview
11
11
years of professional experience
Work History
Manager
Krystal’s
03.2024 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Orderfiller/Shift Supervisor
Hire Dynamics
04.2021 - 04.2024
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used RF scanner to pick items from bins and complete orders.
- Prepared products for packaging and shipping according to company specifications.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes and placed in outbound collection areas.
- Selected products and items from shelves and pallets for customer orders.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Confirmed items picked for orders by keying codes into system.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
- Maintained inventory records of products received and shipped in the warehouse.
- Organized shipments according to size, weight, destination, delivery method, and urgency of order.
- Ensured that all shipping documents were accurate and complete before sending out packages.
- Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
- Assisted in receiving operations by unloading merchandise from trucks and checking for damaged or missing items.
- Maintained cleanliness of work area at all times.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Unloaded merchandise from delivery trucks quickly and efficiently.
General Manager
Hardees
02.2019 - 06.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Verifier
@work Personnal
02.2017 - 01.2021
- Assisted team members with maintaining orderly and clean workspaces.
- Worked under direct supervision to handle and maintain flow of materials and products in manufacturing areas.
- Lifted, sorted and stacked parts weighing as much as 25-40 pounds.
- Inspected, identified and delivered materials to stocking areas.
- Prepared parts and materials for skilled production workers to complete final assembly.
- Maintained awareness of workplace hazards, diligently following department safety protocol.
- Organized inventory, verifying supplies, tools, and production materials for team.
- Picked and packed orders at rate of 300-400 cases per hour.
- Marked identifying information on parts and materials to prepare for shipping.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
Clerk
Portal City Hall
09.2013 - 03.2015
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Observed deadlines, enabling timely completion of tasks.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared shipping packages by printing packing labels and verifying orders.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Contacted customers regarding account updates and potential problems.
- Copied, scanned and filed documents to maintain office records.
- Assisted customers by answering questions and providing information about service.
- Generated regular reports such as type.
Education
Certification - Phlebotomy
Scrub Life Training
Statesboro, GA04.2022
High School Diploma -
Portales High School
Portal, GA05.2014
Skills
- Merchandise Restock
- Shipping Oversight
- Workload Priorities
- Boxing and Labeling
- Clerical
- Customer service
- Schedule and Calendar Management
- Billing and Invoicing
- Customer Satisfaction
- Data Recording
- Verbal and Written Communication
- Microsoft Office
- Flexible and Adaptable
- Editing and Proofreading
- Outgoing Mail Preparation
- Mail Sorting and Routing
- Self-Motivated
- Health and Safety Regulations
- Cleaning and Organization
- Purchase Order Review
- Forklift Operation
- Supply Ordering
- Receiving and Processing Shipments
- Facilities Maintenance
- Sorting and Labeling
- Inventory Management
- Storage Organization
- Picking and Packing
- Material Loading and Unloading
- Problem-Solving
- Pallet Jacks
- Teamwork and Collaboration
- Stockroom Maintenance
Timeline
Manager
Krystal’s
03.2024 - 01.2025
Orderfiller/Shift Supervisor
Hire Dynamics
04.2021 - 04.2024
General Manager
Hardees
02.2019 - 06.2021
Verifier
@work Personnal
02.2017 - 01.2021
Clerk
Portal City Hall
09.2013 - 03.2015
Certification - Phlebotomy
Scrub Life Training
High School Diploma -
Portales High School
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