Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shameika Gipson

Lithonia,GA

Summary

To secure a position in Healthcare where I can leverage my interpersonal skills, attention to detail, and ability to handle multiple tasks effectively while further developing my skill set.

Experienced medical and non-medical Care Personal offering 5 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with elderly & disabled, with skills anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Experienced PCA knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Talented Intake Specialist offering 3 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Jumpstart Healthcare Services
10.2022 - Current
  • Provided compassionate care and assistance to clients in their homes, ensuring their comfort and well-being.
  • Maintained open communication with clients and their families to address any concerns and provide updates on the client's condition.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.

Intake Specialist

Jumpstart Healthcare Services
10.2022 - Current
  • Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed properly.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Developed positive relationships with community partners to facilitate referrals and improve access to services for clients in need.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Participated in ongoing professional development opportunities to stay current on industry best practices for effective intake processes and service delivery techniques.
  • Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.
  • Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
  • Completed intake assessment forms and filed clients' charts.
  • Assessed clients' needs and determined eligibility for intake services. application details, payment methods, and applicants' legal rights during intake assessment.

Personal Care Assistant

M&S Homecare
02.2019 - 10.2022
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided compassionate care and assistance to clients in their homes, ensuring their comfort and well-being.
  • Maintained open communication with clients and their families to address any concerns and provide updates on the client's condition.


M.I.T

McDonald's
02.2011 - 10.2017
  • Assists the managers with running the shift
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Responsible for training new employees
  • Responsible for cashiering from time to time as well as performing additional duties.

Volunteer

Hamilton Recreation Center
12.2015 - 04.2016
  • Supervise children to ensure that they were following the rules as well as playing safely.

Crew Person

McDonald's
10.2007 - 03.2009
  • Interacted with customers on a daily basis
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Reduced employee turnover rates through effective training techniques for new crew members.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared food items according to company guidelines, ensuring consistent product quality.

Shift Manager

Subway
08.2005 - 10.2006
  • Responsible for training new employees
  • Responsible for opening and closing the restaurant
  • Handled cash on a daily basis
  • Prepared deposits to be taken to the bank
  • Interacted with customers on a daily basis.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Scheduled staff to establish adequate coverage during peak business hours.

Cashier

Church Square Supermarket
06.2004 - 03.2005
  • Received payments, completed transactions, and interacted with customers on a daily basis.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Education

Major -IT ARTS OF INFORMATION TECHNOLOGY - Information Technology

University Of Phoenix (online Classes)

High School Diploma -

East Technical High School
Cleveland, OH
05.2005

Skills

  • Ability to type 45 words per minute
  • Desire for advancement
  • Possesses excellent customer service skills
  • Possesses excellent multi tasking skills
  • Personal Care Worker (PCW)
  • Medical chart documentation
  • Client Education
  • Relationship Building
  • Compassionate patient care
  • Medication Management
  • Certified in CPR/AED
  • Heartsaver CPR AED (CPR AED)

Certification

ServeSafe, 09/2012, 09/2017

References

Available upon request.

Timeline

Personal Care Assistant

Jumpstart Healthcare Services
10.2022 - Current

Intake Specialist

Jumpstart Healthcare Services
10.2022 - Current

Personal Care Assistant

M&S Homecare
02.2019 - 10.2022

Volunteer

Hamilton Recreation Center
12.2015 - 04.2016

M.I.T

McDonald's
02.2011 - 10.2017

Crew Person

McDonald's
10.2007 - 03.2009

Shift Manager

Subway
08.2005 - 10.2006

Cashier

Church Square Supermarket
06.2004 - 03.2005

Major -IT ARTS OF INFORMATION TECHNOLOGY - Information Technology

University Of Phoenix (online Classes)

High School Diploma -

East Technical High School

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