Shameka Brady
College Park,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Clerk
GOTRG
Atlanta, GA
01.2020 - 11.2023
- Check in and out trucks, Handle all inbound and outbound paperwork, Communicate with the customer via phone and email assisting them, Scheduling full and empty trailer pick up, Prepare BOL, Sign paperwork for drivers, Closing doors in WMS, Placing freight at doors, Printing bills, Adding pros, Print labels, Keep records, Yard check, Update system
Quality control/Auditor
DHL Schneider
Union City
03.2018 - 01.2020
- Performed visual inspections of finished products, Count inventory, Made sure employee wore correct attire to prepare order, Ensure that products were in good condition, Verify paperwork
Customer Service Representative
Bike Alert
Atlanta, GA
10.2015 - 03.2018
- Providing assistance to clients, Answered phone and assisted customers with changes, Maintain up-to-date knowledge of customer accounts, Explained products and benefits, Confirmed payments, refunds, etc., Resolved payment and order disputes, Created customer appointments, Carried out receptionist duties such as answering phone and directing clients, visitors and customers, Maximized smooth office operations by staying organized and creating filing systems, Keep track of all incoming and outgoing mail, Order office supplies
Education
Benjamin E Mays High School
Atlanta,GA05-2013
Skills
- Records Management
- Effective Communication
- Self-Motivated and Independent
- Data Entry
- Problem Resolution
- Staff Training
- Shipping and receiving understanding
- Customer Service
- Packaging
- Quality Control Processes
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Yes
Timeline
Shipping and Receiving Clerk
GOTRG
01.2020 - 11.2023
Quality control/Auditor
DHL Schneider
03.2018 - 01.2020
Customer Service Representative
Bike Alert
10.2015 - 03.2018
Benjamin E Mays High School