Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Affiliations
Timeline
Generic

Shameka Iddriss

Atlanta,Georgia

Summary

Versatile and results-driven professional with over 10 years of experience spanning administration, education, payroll, and teaching roles. Adept at adapting to a wide range of responsibilities, from streamlining processes to supporting educational environments and managing payroll functions. Known for resource optimization, maintaining a high level of efficiency, and delivering results with urgency and precision. Proven ability to thrive in dynamic environments and contribute to organizational success through diverse expertise.

Overview

12
12
years of professional experience

Work History

Substitute Teacher

Kelly Educational Staffing
Atlanta, GA
10.2024 - Current
  • Implemented school policies and procedures in the classroom.
  • Supported special needs students by providing individual instruction as needed.
  • Adapted teaching methods to meet diverse student learning styles.
  • Managed classroom environments to ensure a safe and productive learning experience.
  • Organized classroom activities, games and tasks to enhance interactive learning experience.
  • Maintained accurate records of student performance, attendance and behavior.
  • Left notes for head teacher about notable students, events and problems.

Payroll Data Analyst

Hartsfield-Jackson Atlanta International Airport
06.2022 - 07.2023
  • Processed payroll with speed and accuracy and that it accurately reflects City specific pay policies
  • Oversees the audits and reconciliation of pay records
  • Coordinated third party payroll system implementations and upgrades
  • Interpreted pay policies and stays current with changes in payroll laws
  • Verified compliance with federal and state payroll requirements
  • Assisted supervisor with reports, record maintenance, and provided clerical support to all employees
  • Performed other duties related to the maintenance and operation of administrative and information systems related to the area of assignment

Procurement Technician

Dekalb County Government
Atlanta, Georgia
10.2021 - 06.2022
  • Processed and approved purchase orders and/or contract purchase agreements through Oracle e-procurement system
  • Obtained and maintains insurance coverage for contracts; facilitates meetings with internal and external customers; performed customer service functions by telephone and in person; completes market research and reference checks, provides information and assistance related to procurement services, activities, procedures, forms, or other issues; responds to complaints; research problems; and initiates problem resolution
  • Maintained accurate and correct data in automated purchasing and contracting systems; edits and updates information such as insurance information, buyer file, ship to address information, payment terms, freight terms, units of measure, etc.; reviews and analyzes system reports; and researches and resolves problems; assists with purchasing activities; sources suppliers
  • Copied and assembles packets for Requests for Information (RFI), Requests For Quotation (RFQ), Requests For Proposal (RFP), and Invitations to Bid (ITB); processes all notice of award letters for contracts; compiles all necessary documents from vendors; ensures all contracts reach notice to proceed final stage; Performed other duties as assigned

Administrative Specialist

Orange County Government
Orlando, FL
06.2020 - 07.2021
  • Performed word processing, data entry, and maintained accurate records, including contracts, memos, and correspondence.
  • Assisted with payroll preparation, employee change notices, and purchasing forms; processed payments to landlords and vendors.
  • Coordinated and maintained calendars for professional staff, managed office supplies, and handled mail distribution.
  • Managed Emergency Rental Assistance Program funding, processing over $98 million for over 65,000 residents affected by COVID-19, ensuring timely review of documentation and eligibility.
  • Conducted research and analysis of data, collaborated with teams to recommend and accelerate funding requests, and offered solutions to streamline the funding process.
  • Developed and maintained strong relationships with landlords, tenants, homeowners, and external groups, providing effective customer service and problem resolution.
  • Maintained confidential filing systems, managed case files, and handled both electronic and hard-copy documentation in accordance with program requirements

Administrative Assistant

City Of Augusta
Augusta, GA
02.2015 - 03.2020
  • Processed payroll for 150-200 employees, ensuring accurate review, reconciliation, and timely processing of employee records, including timesheets, attendance, benefits, and personnel changes.
  • Provided training to supervisors, timekeepers, and employees on payroll policies, ensuring smooth onboarding and offboarding processes while resolving complex payroll and benefits issues.
  • Served as the primary liaison between payroll, HR, and external agencies, resolving complaints and facilitating communication regarding payroll procedures and policies.
  • Assisted in financial management functions, including budget preparation, invoice review, revenue reporting, and monthly bank reconciliations, supporting the Finance Department during annual audits.
  • Managed administrative support for management, including scheduling, correspondence, meeting coordination, travel arrangements, and preparation of financial documentation and reports.
  • Coordinated internal and external communications, including processing incoming and outgoing documentation, managing inventory, and assisting with procurement to ensure compliance with governmental guidelines.
  • Spearheaded departmental initiatives, including launching a newsletter, managing event coordination, and overseeing community campaigns such as United Way and the American Heart Association.

Receptionist

City Of Augusta
Augusta, GA
04.2013 - 02.2015
  • Greeted and welcomed visitors in person or via phone, providing excellent customer service and directing inquiries to the appropriate departments or staff.
  • Managed employee and department directories, offering clear instructions and ensuring efficient visitor flow.
  • Maintained a clean and organized reception area, adhering to company procedures, rules, and safety regulations.
  • Screened and directed calls, responding to inquiries or referring them to the relevant team members.
  • Contributed to team efforts by supporting administrative tasks and assisting with various operational needs.
  • Ensured a positive first impression by providing timely and professional assistance to all visitors and clients.
  • Played a key role in maintaining a secure reception area, monitoring access and ensuring compliance with visitor protocols

Education

Bachelor of Science - Business Administration, Minor Human Resources Management

Strayer University
Augusta, GA
09.2022

Associate of Science - Business Administration

Strayer University
Augusta, GA
12.2021

Master of Science - International Policy Management

Kennesaw State University
Kennesaw, GA

ATC Supervisor Management Specialist Technical Certificate of Credit -

Augusta Technical College
Augusta, GA

Skills

  • Administration
  • ADP Time and Attendance
  • Cash handling
  • Classroom management
  • Critical thinking
  • Customer Service
  • Data Entry
  • Event Coordinator
  • Kronos
  • Leadership
  • Legistar
  • Merchandising
  • Microsoft Office
  • Oracles
  • OTL
  • Payroll
  • Quality Assurance
  • Software Implementation

Accomplishments

  • Five-Year Service Award, Augusta Richmond County Government – February 2020
  • Honors Member, The Society for Collegiate Leadership and Achievement – January 2021
  • Honor Roll, Strayer University – Spring Quarter 2022
  • Honor Roll, Strayer University – Summer Quarter 2022
  • Magna Cum Laude, Graduated with Honor Citation, Strayer University – December 2022
  • Outstanding Leadership Award, Junior Spartans Youth Football – December 2023
  • Assistant Authority Officer Recognition Award, Junior Spartans Youth Football – December 2023
  • Certified Substitute Teacher, State of Georgia – September 2024

Volunteer Experience

Campbell Football Boosters Inc, Assistant Athletic Authority Officer (Volunteer), Atlanta, Georgia, 2021-2024

  • Managed all aspects of the youth football program, including field scheduling, coach recruitment, event promotion, equipment ordering, and budgeting.
  • Established and maintained vendor relationships, processed payments, and ensured compliance with GMSAA & GHSA standards.
  • Organized fundraising events and secured partnerships, raising over $60,000 during the 2023 football season.
  • Oversaw registration processes, facilitated parent meetings, and handled concerns to maintain strong community engagement.
  • Served as the liaison between the youth football feeder program and the high school, fostering communication and collaboration.
  • Troubleshot website and payment portals to ensure smooth registration and payment processes for parents.
  • Assisted the Athletic Authority Officer with various operational tasks and youth football-related duties as needed.

Affiliations

  • Safety Committee, Augusta Recreation, Parks, and Facilities
  • United Way Campaign Manager
  • Member, Georgia Recreation and Park Association (GRPA)
  • Member, National Recreation and Park Association (NRPA)
  • Member, American Payroll Association (APA)
  • Executive Board Member, Secretary, Keep Augusta Beautiful
  • SCLA Honors Member, The Society for Collegiate Leadership & Achievement
  • Secretary, Campbell Football Boosters Inc.
  • Chairperson, Campbell Junior Spartan Football
  • Student Mentor, Strayer University Peer-Mentoring Program (Mentor Collective)
  • Assistant Athletic Authority Officer, Campbell Junior Spartan Football Organization
  • Member, United Nations Association of the United States of America (UNA-USA)

Timeline

Substitute Teacher

Kelly Educational Staffing
10.2024 - Current

Payroll Data Analyst

Hartsfield-Jackson Atlanta International Airport
06.2022 - 07.2023

Procurement Technician

Dekalb County Government
10.2021 - 06.2022

Administrative Specialist

Orange County Government
06.2020 - 07.2021

Administrative Assistant

City Of Augusta
02.2015 - 03.2020

Receptionist

City Of Augusta
04.2013 - 02.2015

Bachelor of Science - Business Administration, Minor Human Resources Management

Strayer University

Associate of Science - Business Administration

Strayer University

Master of Science - International Policy Management

Kennesaw State University

ATC Supervisor Management Specialist Technical Certificate of Credit -

Augusta Technical College
Shameka Iddriss