Shameka Smith
Autaugaville
Summary
Detail-oriented housekeeper with extensive experience in maintaining high cleanliness standards and ensuring guest satisfaction. Committed to health and safety compliance, consistently improving sanitation practices.
Dedicated housekeeper with a proven track record in delivering exceptional cleanliness and guest comfort. Strong skills in teamwork and adaptability, contributing to improved guest satisfaction and operational efficiency through effective communication and proactive maintenance solutions.
Reliable and adaptable housekeeper skilled in health and safety compliance, attention to detail, and customer service. Demonstrated ability to enhance cleanliness ratings and minimize guest complaints through diligent cleaning practices.
Diligent [Desired Position] with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.
Overview
8
8
years of professional experience
Work History
Housekeeper
Prattville Baptist Hospital
Prattville, AL
12.2023 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Utilized cleaning equipment and supplies effectively to ensure efficient operations.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Assisted in inventory management of cleaning supplies to optimize resource allocation.
- Implemented improved cleaning procedures that enhanced overall efficiency and effectiveness.
- Supported infection control initiatives by adhering to best practices in sanitation measures.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
Housekeeper
Springhill Suites By Marriott
Prattville, AL
04.2022 - 12.2022
- Trained new staff on proper cleaning techniques and hospital protocols.
- Inspected facilities regularly to identify maintenance issues and ensure compliance with safety regulations.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Rotated linens in storerooms and replenished when supplies ran low.
Housekeeper
Bayonne by Wyndham
Prattville, AL
09.2021 - 04.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
Housekeeper
Days Inn
Prattville, AL
07.2020 - 09.2021
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Sorted, laundered and put away various laundry items.
- Utilized cleaning equipment and supplies effectively to ensure efficient operations.
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
Housekeeper
Red Roof Inn Hotel
Prattville, AL
03.2018 - 07.2020
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Education
High School Diploma -
Autaugaville High School
Autaugaville05-2004
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Hospitality background
- Dusting furniture
- Customer service-focused
Timeline
Housekeeper
Prattville Baptist Hospital
12.2023 - Current
Housekeeper
Springhill Suites By Marriott
04.2022 - 12.2022
Housekeeper
Bayonne by Wyndham
09.2021 - 04.2022
Housekeeper
Days Inn
07.2020 - 09.2021
Housekeeper
Red Roof Inn Hotel
03.2018 - 07.2020
High School Diploma -
Autaugaville High School