Shameka Todd
Horn Lake,MS
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Getwell Urgent Care
08.2023 - Current
- Assisted healthcare professionals with patient intake and documentation processes.
- Managed appointment scheduling and coordinated patient flow efficiently.
- Collected and processed patient samples for laboratory testing accurately.
- Utilized electronic health records systems to update patient information promptly.
- Supported patient education initiatives by providing clear instructions on treatments.
Medical Office Assistant/Medical Assistant
Milwaukee Tool Wellness Clinic
10.2020 - 08.2023
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted with insurance verification and patient intake processes for improved efficiency.
Medical Receptionist
Getwell Urgent Care
03.2015 - 10.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Implemented feedback mechanisms to enhance patient satisfaction through proactive communication strategies.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Clerk
Desoto County Schools
08.2006 - 03.2015
- Managed student enrollment processes and maintained accurate records in compliance with district policies.
- Coordinated communication between staff, students, and parents to facilitate efficient information flow.
- Oversaw front office operations, ensuring a welcoming environment for visitors and effective service delivery.
Education
High School Diploma -
Hernando High School
Hernando, MSTrade - Business Office Tech
Batesvillie Job Corp
Batesville, MS12-2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
- Limited Xray Operation License
- Cpr Certified
Timeline
Medical Assistant
Getwell Urgent Care
08.2023 - Current
Medical Office Assistant/Medical Assistant
Milwaukee Tool Wellness Clinic
10.2020 - 08.2023
Medical Receptionist
Getwell Urgent Care
03.2015 - 10.2020
Clerk
Desoto County Schools
08.2006 - 03.2015
High School Diploma -
Hernando High School
Trade - Business Office Tech
Batesvillie Job Corp
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