Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shameka Williams

Jonesboro,AR

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon Flex
Jonesboro, AR
11.2024 - Current
  • Utilized GPS and maps for efficient route planning.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Utilized street maps to plan and determine most efficient routes.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Recruiter Specialist

Onin Staffing
Jonesboro, AR
12.2023 - 05.2024
  • Created and posted job descriptions on multiple platforms to attract qualified candidates.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Screened resumes and applications to identify suitable candidates for open positions.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

Administrative Assistant

Spirit Fitness
Jonesboro, AR
04.2021 - 12.2023
  • Scheduled appointments between clients and customers and internal staff members.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Directed customer inquiries to appropriate department personnel.
  • Managed database systems containing customer contact information.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Customer Service Representative

Ttec (TeleTech) - HealthCare Solutions
Jonesboro, AR
12.2019 - 04.2021
  • Developed positive relationships with customers through friendly interactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed prescription refills for customers and reviewed their insurance coverage.

Education

High School Diploma -

South Oak Cliff High School
Dallas, TX
05-1999

Skills

  • Package scanning
  • Safe driving record
  • GPS and route planning
  • Verbal and written communication
  • Exceptional written and verbal communication skills
  • Lifts up to 50 pounds
  • Local delivery
  • Time management skills
  • Call center procedures
  • Decision-making
  • Multi-line phone talent
  • Inbound and outbound calling
  • Data entry
  • Key holder experience
  • Follow-up skills
  • Medical terminology

Timeline

Delivery Driver

Amazon Flex
11.2024 - Current

Recruiter Specialist

Onin Staffing
12.2023 - 05.2024

Administrative Assistant

Spirit Fitness
04.2021 - 12.2023

Customer Service Representative

Ttec (TeleTech) - HealthCare Solutions
12.2019 - 04.2021

High School Diploma -

South Oak Cliff High School

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Shameka Williams