Shamel Manuel
Medford,NY
Summary
Personable, focused, and driven with the ability to adapt to adversity. Excellent communicator who thrives off problem solving and maintaining a peaceful, productive and friendly work environment. well liked by staff and administration. likes to resolve conflict. Enthusiastic about helping and improving anyway I can. Attentive and supportive to all fellow staff. A reliable employee who is dependable and holds good judgment. I've been successful at multi-tasking all while maintaining a positive attitude and managing many different personalities, giving equal attention and care to all.
Overview
5
5
years of professional experience
Work History
Dispatch
Any Part
Medford, NY
04.2016 - 08.2021
- Processed orders, printed invoices, and retrieved product from large warehouse. Organized routes for personnel based on a number of variables such as available workers, traffic hazards and weather conditions.
- Trained a vast number of personnel in various procedures.
- Retrieved and managed large cash orders from a number of different customers.
- Created solutions to increase productivity and customer satisfaction. Evaluated Personnel performance, provided feedback, and made adjustments when necessary.
- Kept a log of each delivery and break time. Monitored invoice and paperwork and kept an organized area for all categorized documentation.
- Established and kept very healthy communication with all staff. Settled conflict and discrepancies between management and field personnel.
Education
No Degree -
Queensborough Community College of The City University of New York
Oakland Gardens, NYHigh School Diploma -
Longwood High School
Middle Island, NY06.2013
Skills
- Effective and thorough communication
- Performance tracking and evaluations
- Conflict mediation and resolution
- Managing files and records
- Overseeing Employees
- Creative solutions for drawbacks and complications
- Order Picking and Processing
- Scheduling and Coordinating
- Staff Management
- Employee motivation and coaching
Timeline
Dispatch
Any Part
04.2016 - 08.2021
No Degree -
Queensborough Community College of The City University of New York
High School Diploma -
Longwood High School