Summary
Overview
Work History
Education
Skills
Timeline
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Shamel Saunderson

New York,NY

Summary

Highly organized, customer service professional with extensive experience in relationship building, instructor led training, driving innovation and change into the team atmosphere. In addition to customer service, I offer experience in operations, general administrative duties, along with the ability to learn quickly and handle assignments in a fast paced environment.

Overview

9
9
years of professional experience

Work History

Operations

Hoka One One
05.2023 - Current
  • Managing inventory and uphold stockroom organization
  • Receiving, verifying and processing inbound and outbound shipments
  • Create, ship and receive transfers between stores
  • Deliver a quick and professional customer experience

Athlete Advisor

Wilson Sporting Goods Co.
04.2022 - 05.2023
  • Provided exceptional service to athletes, ensuring a positive experience
  • Handled cash transactions and managed overall register operations including returns
  • Oversaw inventory management and organization of stock rooms

Motor Vehicle Representative

Department of Motor Vehicles
01.2020 - 04.2022
  • Delivered quality customer service, assisting with licenses, identification and testing
  • Issued secure documents and verified customer identities
  • Assisted customers in-person and via telephone with inquiries and service requests

S&R Associate, Global Flagship

Ralph Lauren Mansion
07.2018 - 01.2020
  • Received, verified and processed shipments efficiently
  • Prepared, packaged and shipped merchandise for VIP clientele
  • Replenished sales floor merchandise and maintained the stock room

Shipping and Receiving

Barney's
06.2016 - 07.2018
  • Received, verified and processed daily shipments
  • Prepared, packaged and shipped merchandise for VIP clientele
  • Maintained stockroom organization and replenished sales floor merchandise

Education

High School Diploma -

Bronx Academy
Bronx

Skills

  • Sales operations
  • Retail operations

Timeline

Operations

Hoka One One
05.2023 - Current

Athlete Advisor

Wilson Sporting Goods Co.
04.2022 - 05.2023

Motor Vehicle Representative

Department of Motor Vehicles
01.2020 - 04.2022

S&R Associate, Global Flagship

Ralph Lauren Mansion
07.2018 - 01.2020

Shipping and Receiving

Barney's
06.2016 - 07.2018

High School Diploma -

Bronx Academy

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Shamel Saunderson