Shamella Hines
Chicago,IL
Summary
Certified Personal Trainer with background in developing tailored fitness and nutrition plans that meet individual client needs. Known for motivating clients to achieve personal health and wellness goals through innovative exercise programs, lifestyle changes, and nutritional advice. Demonstrable impact on client success shown by consistently high satisfaction ratings and repeat clientele. Strong communication skills coupled with profound knowledge of body mechanics, physiology, and nutrition play a pivotal role in fostering healthy lifestyles.
Overview
10
10
years of professional experience
Work History
Personal Care Assistant
Department of Human Services
Chicago, IL
09.2024 - 01.2026
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored client health and reported changes to healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Coordinated transportation for clients to medical appointments and community events.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Digital Personal Shopper
Walmart Supercenter
Cicero, Illinois
10.2018 - 11.2023
- Developed personalized shopping lists reflecting individual customer preferences and needs.
- Guided customers in navigating online platforms to enhance purchasing experiences.
- Analyzed shopping trends to enhance product recommendations for clients.
- Streamlined order fulfillment by efficiently selecting items from store inventory.
Customer Service Host
Walmart Supercenter
Cicero, Illinois
09.2017 - 09.2018
- Welcomed customers and assisted with inquiries and product locations, ensuring positive first impressions.
- Managed checkout processes, ensuring smooth transactions and customer satisfaction.
- Resolved customer complaints effectively, improving overall shopping experience.
- Coordinated merchandise displays, enhancing organization and visual appeal to attract customer engagement.
Cashier
Walmart Supercenter
Cicero, Illinois
09.2015 - 09.2017
- Processed customer transactions swiftly, ensuring a smooth checkout experience.
- Assisted customers with product inquiries and navigation, enhancing overall shopping experience.
- Maintained precise cash drawer balances, contributing to financial accuracy.
Education
Roberto Clemente Community Academy
Chicago, ILSkills
- Goal assistance
- Goal planning
- Great customer service
- Customer relationship management
- Order fulfillment
- Flexibility and mobility
- Time management
- Team collaboration
Timeline
Personal Care Assistant
Department of Human Services
09.2024 - 01.2026
Digital Personal Shopper
Walmart Supercenter
10.2018 - 11.2023
Customer Service Host
Walmart Supercenter
09.2017 - 09.2018
Cashier
Walmart Supercenter
09.2015 - 09.2017
Roberto Clemente Community Academy