Shamia Robinson
Tacoma,WA
Summary
Proven Bakery Associate at Walmart, adept in food safety and customer service, significantly enhanced product sales through meticulous display arrangement and waste reduction. Demonstrated ability to maintain high sanitation standards and foster team collaboration. Excelled in upselling strategies, achieving consistent sales targets, and building lasting relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Associate
Walmart
Tacoma, WA
08.2024 - Current
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
CNA
Cadia Healthcare
Dover, DE
06.2023 - 07.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Associate
Panera Bread
Dover, DE
08.2022 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Education
Dover High School
06.2023
Skills
- Food safety
- Dough handling
- Ingredient knowledge
- Sanitation procedures
- Stock rotation
- Food safety compliance
- Quality control
- Stock replenishment
- Product presentation
- Waste reduction
- Upselling strategies
- Cross-training proficiency
- Customer service
- Friendly and outgoing
- Cleaning and sanitizing
- Punctual and reliable
- Verbal and written communication
- Cash handling
- Relationship building
- Phone etiquette
Certification
Cna
Timeline
Bakery Associate
Walmart
08.2024 - Current
CNA
Cadia Healthcare
06.2023 - 07.2023
Associate
Panera Bread
08.2022 - 06.2023
Dover High School