Shamiah Henry
Los Angeles,CA
Summary
Experienced and dedicated professional with a proven track record of success in various roles. Committed to achieving excellence in every task undertaken. Strong desire to excel in hands-on positions. Seeking to further advance my career in the medical/administration field. Understand the importance of specialized skills and possess a unique ability to leverage technology and data to drive results. Recognized for expertise in developing and delivering comprehensive training programs that enhance team member capabilities and optimize system utilization. Skilled in performing various medical procedures, including blood sampling, testing, and providing support to physicians as needed. Continuously striving to expand knowledge and skills. Committed to delivering the highest level of performance in all endeavors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Foundation Laboratory
11.2021 - Current
- Collect blood samples via venipuncture
- Inputting patient insurance information and checking eligibility
- I always make sure to identify the patient to make no mistakes
- Centrifuge the collections, fill out requisitions, and separate specimens
- As a fellow tech I make sure to demonstrate kindness, integrity, respect, and fairness no matter what the patient circumstance is
- The goal for me is to always remain professional.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Dispatcher Manager
Private Surveillance
08.2020 - 11.2021
- Developing relationships with ops managers to make sure everyone is on time and doing their job
- It was my duty to make sure everyone called me to clock in for their shift to get paid
- I had to make sure I had direct contact with the owners as well as the clients.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
Assistant Director
Stone Rose Management
07.2018 - 01.2019
- Interacted with business users to analyze the process and gather the requirements, making necessary changes to schema objects to fulfill their reporting and business needs
- I was in charge of doing zoom meetings, meeting with more directors to pitch more ideas to make the company better.
- Improved operational efficiency by streamlining processes and implementing best practices.
- Conducted thorough competitor analysis to anticipate potential challenges in the marketplace and devise appropriate countermeasures accordingly.
- Decreased expenses with strategic budget management and cost-saving initiatives.
- Ensured compliance with industry regulations by staying informed on changes and implementing necessary adjustments in procedures.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Mentored new teachers through observation, feedback, and professional development opportunities.
Education
Associate's degree in Nursing -
Los Angeles Southwest College
Los Angeles, CA09.2024
High school diploma in General Studies -
Frontier High School
Whittier, CA06.2019
Skills
- Microsoft Excel
- Front desk
- Security
- Desktop administration
- Customer service
- Transportation
- Communication skills
- Shipping & Receiving
- Childcare
- Active Listening
- Quality Assurance
- Sales
- Employment & labor law
- IOS
- Interpersonal skills
- Assembly
- Federal Aviation Regulations
- Windows
- Filing
- Medical terminology
- CCTV
- Order fulfillment
- Freight Experience
- Learning Technology
- Adobe Captivate
- Problem solving
- Quality Control
- Analysis skills
- Leadership
- Microsoft Outlook
- Spanish
- Property management
- Time management
- Custom
Continuous learning mindset
Proper Labeling Techniques
Order of draw mastery
Data Entry
Quality Assurance Practices
Medical Terminology Familiarity
Infection control standards
Geriatric phlebotomy
Venipuncture Expertise
Needle disposal safety
Patient Safety
Specimen Transportation
Patient confidentiality
Infection control protocols
Physiology Understanding
Health Education
Adaptable to change
HIPAA
Anatomy knowledge
Record keeping proficiency
Patient Care
Staff Management
Medical Testing
Paperwork Processing
Customer Service
Lab Reporting
Medical Terminology
Self Motivation
Personal Information
Title: CPT- Phlebotomy Tech 1
Certification
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
Timeline
Certified Phlebotomy Technician
Foundation Laboratory
11.2021 - Current
Dispatcher Manager
Private Surveillance
08.2020 - 11.2021
Assistant Director
Stone Rose Management
07.2018 - 01.2019
High school diploma in General Studies -
Frontier High School
Associate's degree in Nursing -
Los Angeles Southwest College
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