SHAMIKA LODENQUAI
Hartford,CT
Summary
PROFILE SUMMARY Experienced professional with a proven track record of working independently and in a team environment. Ability to appropriately multi-task, prioritize assignments and meet deadlines in fast-paced environments while paying attention to detail and quality of work—experience in quality inspection and shipment of products. Customer service-oriented with the ability to demonstrate excellent communication skills—values working with a diverse client and staff population.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Check Operations Associate
Connecticut Online Computer Center
07.2024 - Current
- Checks and balances for financial institutions.
- Inspection of documentation accuracy for sending off to the Federal Reserve.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Operations Manager
Santander Bank
07.2023 - 02.2024
- Examines checks for endorsements and verifies other information, such as dates, bank names, identification of persons receiving payments, and legality of documents.
- Identifies transaction discrepancies when debits and credits do not balance.
- Conducted regular audits and inspections of cash vaults, identifying potential issues and rectifying discrepancies promptly.
- Arranges money orders, loan payments, official checks, and access safe deposit boxes for clients.
Floating Bank Teller
Santander Bank Us
12.2019 - 04.2022
- Streamlined banking processes for increased efficiency while maintaining compliance with bank policies and regulations.
- Reduced transaction errors by implementing thorough verification procedures and attention to detail in all tasks.
- Exceeded performance expectations in terms of transaction accuracy rate, consistently meeting or surpassing targets set by management.
- Contributed to branch sales goals by actively promoting additional banking products to customers during routine transactions.
Quality Drug Inspector
SCA Pharmaceuticals
11.2018 - 05.2019
- Inspection of batched pharmaceutical drugs including Fentanyl and Oxytocin.
- Shipment of pharmaceutical drugs to local healthcare facilities once quality inspection has been passed, outlined in sound operating procedures.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Education
Certificate, Dental Assistant Graduated - undefined
Tunxis Community College
Farmington, CT2016
Associate Degree - Accounting
Goodwin University
East Hartford, CTBusiness Law & Ethics, Principles of Economics, Principles of Accounting - undefined
Skills
- Microsoft Office (Word, PowerPoint, Excel), Cash Handling, Customer Service Oriented
- Accounting
- Balance
- Cash Handling
- Clients
- Customer Service
- Excel
- Microsoft Office
- PowerPoint
- Word
- Receiving
Certification
Dental Assisting Radiation Certified 2015 – Current
Dental Assisting Infection Control Certified 2016 – Current
Timeline
Check Operations Associate
Connecticut Online Computer Center
07.2024 - Current
Operations Manager
Santander Bank
07.2023 - 02.2024
Floating Bank Teller
Santander Bank Us
12.2019 - 04.2022
Quality Drug Inspector
SCA Pharmaceuticals
11.2018 - 05.2019
Certificate, Dental Assistant Graduated - undefined
Tunxis Community College
Associate Degree - Accounting
Goodwin University
Business Law & Ethics, Principles of Economics, Principles of Accounting - undefined
Dental Assisting Radiation Certified 2015 – Current
Dental Assisting Infection Control Certified 2016 – Current
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