Shamika Torres
York County ,PA
Summary
Dynamic Pennsylvania licensed Esthetician/MUA for over 3 years with a proven track record , enhancing client satisfaction through expert esthetic treatments and strong communication skills. All around go getter, with knowledge in every aspect with a thrive for continuous growth and education.
Overview
7
7
years of professional experience
Work History
Licensed Esthetician / MUA & Spa Receptionist
Lettie Marie Luxury Aethetics
07.2022 - Current
- Preform a variety of esthetic treatments including facials, lash lifts & tints, brow lamination, full-body waxing, body contouring, spray tanning, ear candling, and lymphatic massage
- Apply professional makeup for special events such as weddings, photoshoots and other occasions
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Discussed procedures and treatment options with clients.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Answer phone calls, manage appointment bookings, and ensure clients' needs are met promptly and professionally
Laser Technician / Esthetician/ Spa Receptionist
Bella Medspa
06.2021 - 06.2022
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
- Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Sold products and additional services while rendering treatments to cross-promote other areas of practice.
- Managed inventory effectively by regularly ordering required parts, supplies, and consumables based on project requirements.
Patient Ambassador
Wellspan Family Medicine
10.2020 - 02.2021
- Managed patient intake, including COVID-19 screenings assessments and gathering medical histories
- Answered incoming calls, scheduled appointments and filed medical records.
- Followed document protocols to safeguard confidentiality of patient records.
- Applied administrative knowledge and courtesy to explain procedures and services to patients creating a welcoming environment for patients
Peer Support Specialist
Service Access Management
10.2017 - 09.2020
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Encouraged client participation in therapeutic activities, promoting mental and emotional well-being.
Education
LICENSED - Esthetician
Aveda Institute
01-2021
Certificate - Barbicide / Covid 19 Barbicide
Aveda Institute
01-2021
Certificate - Youth Support Partner Training
Service Access & Management
01-2019
Certificate - WRAP Training
Service Access & Management
01-2018
Certificate of Technical Studies - CNA Training, BLS CPR & Peer Support Training
HACC - York Campus
01-2017
High School Diploma -
Bilingual Christian Academy
01-2016
Skills
- Spanish Language
- Full Body Waxing Specialist
- Customer Service
- Strong communication skills
- Computer Booking Software Literacy
- Appointment Scheduling
- Social Media Marketing
- Sales and Upselling
- Medical Record Keeping
- Pennsylvania & Maryland License Esthetician
Languages
Spanish
Native or Bilingual
Timeline
Licensed Esthetician / MUA & Spa Receptionist
Lettie Marie Luxury Aethetics
07.2022 - Current
Laser Technician / Esthetician/ Spa Receptionist
Bella Medspa
06.2021 - 06.2022
Patient Ambassador
Wellspan Family Medicine
10.2020 - 02.2021
Peer Support Specialist
Service Access Management
10.2017 - 09.2020
Certificate of Technical Studies - CNA Training, BLS CPR & Peer Support Training
HACC - York Campus
High School Diploma -
Bilingual Christian Academy
LICENSED - Esthetician
Aveda Institute
Certificate - Barbicide / Covid 19 Barbicide
Aveda Institute
Certificate - Youth Support Partner Training
Service Access & Management
Certificate - WRAP Training
Service Access & Management
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