Shamika Williams
Whites Creek,TN
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
14
14
years of professional experience
Work History
Food Service Worker
Seven Eleven
Hermitage, TN
08.2024 - 04.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Dietary Aide
Bethany Rehabilitation & Health Care Center
Antioch, TN
05.2024 - 08.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
CNA
Saint Thomas West Hospital
Nashville, TN
11.2023 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
OR Technician Assistant
Vanderbilt University Medical Center
Nashville, TN
03.2019 - 08.2023
- Evaluated medical inventories and restocked needed supplies.
- Washed and sterilized equipment after procedures, using germicides and sterilizing equipment.
- Prepared surgical suite with appropriate supplies, tools and equipment.
- Maintained proper supply levels and organized tools for easy access before each surgery.
Perioperative Support Tech
Vanderbilt University Medical Center
Nashville, TN
01.2018 - 03.2019
- Cleaned rooms following procedures and restocked supplies and materials.
- Prepared surgical suite with appropriate supplies, tools and equipment.
- Contributed to consumer safety with in-depth equipment cleaning, using strong attention to detail to catch every area of possible contamination.
Customer Service Call Center Representative
T.L.K
Nashville, TN
08.2014 - 10.2017
- Demonstrated quality and service standards consistently when responding to requests.
- Offered customers current product and service information to enhance brand awareness.
- Instilled calm in customers, managing escalations and transfers with utmost professionalism.
- Fielded high-volume calls and answered inquiries, updated accounts and resolved concerns.
Environmental Service Technician
Vanderbilt University Medical Center
Nashville, TN
04.2011 - 08.2014
- Kept rooms fresh and patient-ready with regular trash removal, surface wipe-downs and supply replenishment.
- Followed strict standards for controlling communicable diseases, emerging health threats and public safety concerns.
- Turned over rooms quickly and notified staff of room and bed availability.
- Stayed efficient, keeping supplies organized and working from master cleaning plan.
Education
High School Diploma -
Mcgavock
Nashville, TNSkills
- Team collaboration
- Time management
- Sterilization processes
- Ability to multitask
- Inventory counts
- Equipment inspections
Timeline
Food Service Worker
Seven Eleven
08.2024 - 04.2025
Dietary Aide
Bethany Rehabilitation & Health Care Center
05.2024 - 08.2024
CNA
Saint Thomas West Hospital
11.2023 - 04.2024
OR Technician Assistant
Vanderbilt University Medical Center
03.2019 - 08.2023
Perioperative Support Tech
Vanderbilt University Medical Center
01.2018 - 03.2019
Customer Service Call Center Representative
T.L.K
08.2014 - 10.2017
Environmental Service Technician
Vanderbilt University Medical Center
04.2011 - 08.2014
High School Diploma -
Mcgavock