Developed customer service expertise thorough current work experience. Extremely passionate about company and in the coffee industry. Able to quickly learn skills and perfect them. Friendly and approachable. Contribute to a positive work environment for customers and co-workers. Proficient in managing schedules Deligent in maintaining a clean and well-stocked store.
Greeted parents and children upon arrival. Learned all of the children's names and communicated with their parents regularly about progress.
Learn and engage with students about their interests to create rapport and welcoming environment.
Manage monthly dues for families. Including all book sales and make-up lessons.
Respond to telephone, email, and in person questions. Quickly and clearly communicating with customers to insure satisfaction.
Communicating with other employees about unique needs for each student.
Regularly sweep and vacuum workspace to insure a clean environment for families.
Ask questions to superiors about proper procedure to insure quality service.