Shamila Rani
Patchogue ,NY
Summary
Focused professional with strong organizational and communication skills and knowledgeable in applicable laws and regulations Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
HR Assistant
Lowe’s
Medford, NY
05.2023 - Current
- Created and delivered HR training sessions to staff, managers and executives. Administered drug tests
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Prepared reports and technical documentation of day-to-day production processes.
- Scheduled and coordinated weekly team meetings.
- Prepared proper documentation for meetings.
- Calculated payroll deductions by accurately using Kronos and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed payroll data entry and processing for 130-150 employees to comply with predetermined company guidelines.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Educated employees on company policy and kept employee handbook current.
- Facilitated open communication channels between employees and management to promote a positive workplace culture
- Managed schedules of team of 130-150 personnel to keep shifts properly staffed
- Developed and updated scheduling policies covering all department activities.
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job description
- Oversaw and managed hiring process and assisted human resources.
- Posted open job positions on the company site through Workday
- Gathered employee and staff data to develop monthly work schedules.
- Completed timely changes and updates to schedules in central scheduling system.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Interviewed individuals to complete documents, case histories or forms.
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100% on Kronos
- Answered 25 phone calls and emails per week
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Collected, validated, and distributed information to employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Designed targeted training programs, increasing employee productivity and performance levels.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Assisted in managing HR budget allocations, optimizing resources for maximum impact across various functions within the department.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Enhanced drug testing accuracy by implementing strict protocols and procedures.
- Maintained client confidentiality by securely handling sensitive information and adhering to privacy laws.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
File Management Manager
Signature Bank (Flagstar)
Melville, NY
01.2023 - 05.2023
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
- Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
- Reduced errors in archived documents through diligent proofreading and careful attention to detail.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Maintained open communication lines between departments regarding changes in filing procedures and updates to the database.
- Optimized information gathering and presentations with implementation of practical filing system.
- Streamlined office operations by promptly processing incoming mail and distributing correspondence accordingly.
- Contributed to a positive workplace culture by collaborating with colleagues on various projects requiring detailed documentation management.
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Ensured a secure working environment by adhering to strict confidentiality policies when handling sensitive information.
- Safeguarded vital organizational data through regular backups of digital archives as per established protocols.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
Kohl’s Associate
Kohl’s Department Store
East Setauket, NY
10.2022 - 01.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items and join reward programs
- Assisted customers with special services, account updates and promotional options
- Reviewed and resolved differences between accounting information and cash drawer
- Answered questions about store policies and addressed customer concerns
- Worked varied hours, days, nights and weekends as business needs dictate
- Managed customer relations and customer service through daily communication and interaction
- Maximized customer interactions by promptly identifying needs and wants
- Increased customer satisfaction significantly within department
- Maintained knowledge of current sales and promotions, policies regarding payments, and exchanges
- Completed all cleaning, stocking, and organizing tasks in assigned sales area
- Responded to customers questions in an efficient manner
- Greeted customers and offered assistance as well as when asked
- Provided excellent customer service to multiple customers at once in a quickly and professional manner
- Answered calls and handled their inquiries professionally, and transferred them to appropriate departments based on their needs
- Assisted and persuaded customers to purchase certain merchandise based on their interests
- Greeted customers in a timely fashion while quickly determining their needs
- Kept assigned floor area neatly cleaned and organized
- Answered customers' concern
- Maintained neat and well fitting rooms as well as sales floor
- Provided product advice to customers based
- Worked alongside retail representatives to enhance product presentations and advertising collateral
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Point of Sale Associate
Tranquility Within
07.2021 - 11.2022
- Sincerely greeted the customers as they walked in and ensured they were assisted to the right products they were searching for
- Handled customer complaints and issues with understanding and grace, maintaining professionalism
- Conversed with the customers, showing and introducing them to new products that arrived in the shop
- Promoted the shop business on festival days in the town, greeting individuals with a smile
- Effectively communicated with the manager and the other team members if there were any concerns or issues at the shop regarding customers or the products
- Operated the cashier register, checking out customers with either cash or debit/credit card
- Aided in setting up or redesigning the shop for special events, such as seasonal promotions, helping my team sell top products
- Assembled brochures to promote the store healers welcoming new customers
- Worked productively under pressure during busy days, even when I was the only one working the shift
- Provided knowledgeable service and support for all customer needs
- Collected confidential financial information from clients to construct comprehensive financial plans
- Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking
- Generated 4000 dollars in new sales through proactive strategies for building and deepening customer relationships
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns
Sales Associate
Baths And Body Works
12.2015 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Engaged with customers to effectively build rapport and lasting relationship
- Solved customer challenges by offering relevant products and services
- Increased sales by offering advice on purchases and promoting additional products
- Maintained customer satisfaction with quick and professional handling of product returns
- Achieved perfect attendance and on-time record
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Education
Diploma -
Patchogue-Medford High School
Medford, NYBachelor Of Liberal Arts -
Suffolk Community College
Selden, NYSkills
- Employee Relations
- Human resources records
- Benefits Administration
- Payroll Administration
- Recruitment Management
- New employee onboarding
- Clerical Support
- Background Checks
- Diversity awareness
- HR policies
- Talent Acquisition
- Microsoft Office and Docusign
- New Hire Orientation
- Communication Management
- File Maintenance
- Data Gathering
- Clear Communication
- Decision-Making
- HR Policies Compliance
- HRIS database management
- Record preparation
- Meeting Preparation
- High social awareness
- Labor law knowledge
- Interpersonal Communication
Timeline
HR Assistant
Lowe’s
05.2023 - Current
File Management Manager
Signature Bank (Flagstar)
01.2023 - 05.2023
Kohl’s Associate
Kohl’s Department Store
10.2022 - 01.2023
Point of Sale Associate
Tranquility Within
07.2021 - 11.2022
Sales Associate
Baths And Body Works
12.2015 - 04.2019
Diploma -
Patchogue-Medford High School
Bachelor Of Liberal Arts -
Suffolk Community College