Shamiya Phillippe
Miramar,FL
Summary
Motivated professional with a strong track record of high productivity and task completion. Demonstrates adaptability in dynamic environments and quickly acquires new skills. Proven problem-solver with expertise in strategic planning, conflict resolution, and time management. Excellent communication and interpersonal skills enhance team collaboration and project success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crew Travel Admin.
Spirit Airlines Inc.
Dania Beach, FL
07.2025 - Current
- Collaborated with other departments, such as Crew Scheduling, Crew Training, and TA Connections, to ensure accommodations were being met across all sectors of the airline.
- Coordinated itineraries, including flights, accommodations, and ground transportation - in alignment with AFA, CBA, and FAA compliances.
- Maintained documentation of reporting procedures and standards.
- Provided exceptional service to resolve travel-related issues promptly.
- Utilized various software and tools to streamline processes and optimize performance.
Crew Scheduler II
Spirit Airlines Inc.
Dania Beach, FL
04.2024 - 07.2025
- Analyzed and evaluated staffing needs according to airline regulations, customer demand, and operational requirements.
- Collaborated with management to improve scheduling practices for better efficiency.
- Coordinated crew shifts, ensuring coverage for all flight schedules.
- Performed quality control checks on all assigned tasks in order to ensure accuracy of information.
- Scheduled crew assignments to align with operational needs and regulatory requirements.
Assistant Store Manager
Elegant Beauty Supplies
Miramar, FL
05.2023 - 03.2024
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Implemented successful business strategies to increase revenue and target new markets.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
Legal Administrative Assistant
State Farm
Miami, FL
08.2022 - 03.2023
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Managed and updated database for a caseload of 497 and counting.
- Oversaw office scheduling and kept accurate notes on deadlines, motions and other dates.
- Remained highly organized and detail-oriented while working on several cases simultaneously.
- Supported several attorneys and paralegals in multiple practice groups with clerical and bookkeeping needs.
Training Specialist
Amazon
Pembroke Pines, FL
01.2018 - 08.2021
- Blended business' goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Educated, coached and mentored 52 new hires in multiple positions.
- Evaluated and communicated trainee participation and performance in reports to management.
- Produced high-quality presentations for future training purposes.
Sales Specialist
Macy's
Aventura, FL
07.2016 - 07.2017
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Educated customers on product features and technical details to highlight benefits.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
Bachelor of Science - Business Administration And Management
Broward College
Miramar, FL05.2022
Skills
- Critical Thinking
- Detail-oriented
- Microsoft Office Proficiency
- Operational Efficiency
- Organizational & Structural Capabilities
- Patience
- Problem Resolution
- Reliable and Trustworthy
- Staffing Analysis
- Team Management
- Training & Development
- Working Collaboratively
Certification
• Business Specialist - 2019
• Business Operator - 2019
• Business Manager - 2019
• Accounting Tech Specialist - 2020
• Six Sigma Green Belt - 2024
• Business Operator - 2019
• Business Manager - 2019
• Accounting Tech Specialist - 2020
• Six Sigma Green Belt - 2024
Timeline
Crew Travel Admin.
Spirit Airlines Inc.
07.2025 - Current
Crew Scheduler II
Spirit Airlines Inc.
04.2024 - 07.2025
Assistant Store Manager
Elegant Beauty Supplies
05.2023 - 03.2024
Legal Administrative Assistant
State Farm
08.2022 - 03.2023
Training Specialist
Amazon
01.2018 - 08.2021
Sales Specialist
Macy's
07.2016 - 07.2017
Bachelor of Science - Business Administration And Management
Broward College