SHAMIYAH JOHNS
Sandy Springs,GA
Summary
Diligent and motivated professional with excellent customer service, multitasking, organizational, and time management abilities. Experienced in fast fast-paced environments and adapt well to last minute changes. Proficient in data management and familiar with clerical and office duties pertaining to Excel and word and eager to learn more systems. Devoted to delivering a positive and memorable patient experience.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
PSE Sales & Services Distribution Associate
United States Postal Service
07.2025 - Current
- Greeted customers at retail window, handled purchases and returns, and ensured welcoming lobby appearance.
- Assisted with mail processing by sorting and distributing mail while ensuring compliance with established procedures.
- Ensured compliance with safety regulations during loading and unloading operations.
- Maintained clean, organized work areas to support productivity and enhance worker safety.
Assistant Teacher
Bright Ideas Learning Academy
11.2021 - 07.2025
- Oversaw the education and social development of children between the ages of 6 months and 10 years.
- Demonstrated compassion and friendliness while interacting with children in educational settings.
- Engaged children creatively, using compassion and friendliness to maintain attention and promote positive interactions.
- Established calm, disciplined classroom environment to enhance student focus and learning outcomes.
Receptionist
Suncrest Home Health
07.2020 - 11.2021
- Answered, screened, and forwarded incoming phone calls to ensure efficient communication.
- Communicated with patients over the phone regarding schedules and coordinated appointments for clinicians.
- Greeted, welcomed, directed, and announced visitors at the front desk to create a positive first impression.
- Working on a computer with Word, Excel, and HCHB.
Education
Kennesaw State University
Kennesaw, GA 01.2024 - 05.2026
Skills
- Customer service
- Policy enforcement
- Safety monitoring
- De-escalation skills
- Comfortable working in fast-paced environments
- Team communication
- Calm under pressure
Certifications
- Technical Specialist Certificate
- Healthcare Science Certificate
Timeline
PSE Sales & Services Distribution Associate
United States Postal Service
07.2025 - Current
Kennesaw State University
01.2024 - 05.2026
Assistant Teacher
Bright Ideas Learning Academy
11.2021 - 07.2025
Receptionist
Suncrest Home Health
07.2020 - 11.2021