Shamona C. Clark
Louisville,Kentucky
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
18
18
years of professional experience
Work History
Registered Nurse
Norton West Louisville Hospital
10.2024 - Current
- Mentored junior nurses, fostering professional growth and adherence to clinical standards.
- Streamlined patient documentation processes, improving accuracy and compliance with regulatory requirements.
- Coordinated multidisciplinary team meetings to address complex patient needs effectively.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Registered Nurse
Norton Audubon Hospital
02.2020 - 10.2024
- Administration of medicine for my patients on a MED-Surg & Telemetry unit
- Performing treatments
- Accessing patients
- IV insertions and lab sticks
- Communication with physicians, family and staff
- Administered patient care and medication following established protocols and best practices.
- Collaborated with healthcare teams to develop and implement individualized care plans.
- Led quality improvement initiatives to enhance patient safety and care outcomes across departments.
- Educated patients and families on health management, ensuring understanding of treatment plans.
- Monitored patient vital signs, identifying changes and reporting concerns to medical staff promptly.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Patient Care Associate, PRE-OP/ PACU, PRN
Norton Audubon Hospital
04.2019 - 02.2021
- Provided compassionate support to patients, ensuring comfort and safety during care procedures.
- Assisted nursing staff with patient assessments and documentation, enhancing operational efficiency.
- Trained new associates on patient care protocols and best practices, fostering team development.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Maintained clean, safe, and well-organized patient environment.
Claim Specialist 2
Humana Government Services
11.2018 - 02.2019
- Processing claims for military beneficiaries/ families
- Use of many systems simultaneously
- Spreadsheets routed to team members
Authorization Representative
Anthem Medicaid
07.2017 - 11.2018
- Processing pre- authorizations for medical services for insured
- Processing reports
- Answering phone calls from medical providers requesting authorizations for medical procedures
- Training and mentor for new employees
Nursing Assistant- PRN
Arden Courts
05.2016 - 05.2017
- Assisting patients with feeding, bathing, medicine reminders within a Memory Care center. Patients have Alzheimer's and dementia.
- Providing safety checks throughout the facility
CompBenefits- EDI/ Plan Build Analyst (WAH)
Humana Inc
05.2012 - 11.2014
- Analyze errors to determine origin and communicate outcomes and solutions to peers and leaders
- Recommend process improvements
- Building & auditing reports
- Tracking claim batches of claims sent to vendors
- Communication with vendors for problems with claims batches
- Detailed oriented
- Training & mentoring new associates
- Experience in a deadline driven environment
Data Integrity Analyst
Humana-Military Healthcare Services
07.2007 - 05.2012
- Educating beneficiaries about insurance requirements for procedures through Tricare insurance
- Providing excellent customer service
- Follow-up on medical denial
- Knowledge of coding and insurance verification for claims purposes
- Researching medical records for appropriate claim processing for insurance purposes
- Requesting medical records from providers for claims purposes
- Keying information for claims to be paid correctly
- A support resource for other departments, relaying pertinent information to support departments
- Experience with TRICARE, Medicaid, and Medicare programs
- Training associates & mentoring
- Knowledge of Microsoft Word, PowerPoint, and Excel
- Grievance & Appeals process
Education
Bachelor of Science - Nursing
Spalding University
Louisville, KY12-2019
Bachelor of Science - Business Administration
Indiana Wesleyan University
Louisville, KYSkills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Patient assessment
- Documentation and charting
- Patient and family advocacy
- Patient care
- Compassion and empathy
- Wound care
- Patient monitoring
- IV setup
- Physical assessments
- Professional bedside manner
Timeline
Registered Nurse
Norton West Louisville Hospital
10.2024 - Current
Registered Nurse
Norton Audubon Hospital
02.2020 - 10.2024
Patient Care Associate, PRE-OP/ PACU, PRN
Norton Audubon Hospital
04.2019 - 02.2021
Claim Specialist 2
Humana Government Services
11.2018 - 02.2019
Authorization Representative
Anthem Medicaid
07.2017 - 11.2018
Nursing Assistant- PRN
Arden Courts
05.2016 - 05.2017
CompBenefits- EDI/ Plan Build Analyst (WAH)
Humana Inc
05.2012 - 11.2014
Data Integrity Analyst
Humana-Military Healthcare Services
07.2007 - 05.2012
Bachelor of Science - Nursing
Spalding University
Bachelor of Science - Business Administration
Indiana Wesleyan University