Shamor James
Brooklyn
Summary
Reliable and adaptable professional with experience in healthcare support, security services, and retail sales. Skilled in providing high-quality customer care, maintaining safety and compliance in fast-paced environments, and assisting diverse populations with professionalism and respect. Strong communication, problem-solving, and teamwork abilities with a focus on efficiency and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Metro One Loss Prevention
Brooklyn
03.2024 - 02.2026
- Monitored premises to ensure safety and security, swiftly addressing incidents to maintain a secure environment.
- Conducted regular patrols and inspections, identifying and reporting safety hazards to prevent potential risks.
- Collaborated with law enforcement and emergency services, facilitating smooth communication during incidents and enhancing response times.
- Maintained accurate records of daily activities and incidents, ensuring compliance with safety regulations and protocols.
Tech consultant
Target
Brooklyn
05.2023 - 10.2024
- Collaborated with cross-functional teams to assess client needs, delivering tailored technology strategies that optimized operations and drove engagement.
- Analyzed complex data sets to identify trends, contributing to informed decision-making and the refinement of technology deployment processes.
- Conducted comprehensive system audits, identifying areas for improvement that streamlined processes and enhanced overall performance.
Stock Associate
Macys Department Store
Brooklyn
11.2022 - 01.2023
- Organized and maintained stock levels, ensuring products were readily available for customer purchases and minimizing delays.
- Processed incoming shipments efficiently, verifying accuracy and maintaining a clean, organized stockroom environment.
- Collaborated with team members to implement streamlined restocking procedures, enhancing overall floor readiness and customer satisfaction.
Direct Support Professional
AHRC nassau
Brooklyn
07.2022 - 09.2022
- Developed personalized care plans tailored to individual needs and preferences.
- Facilitated community integration via social and recreational activities.
- Provided emotional support and encouragement to enhance client well-being.
- Provided emotional support and encouragement to promote client well-being.
Sales Associate/Store Associate
Foot Locker
Brooklyn
05.2022 - 09.2022
- Assisted customers in selecting footwear and apparel, enhancing their shopping experience and fostering customer loyalty.
- Processed transactions efficiently, ensuring accuracy and maintaining a balanced cash register at all times.
- Restocked merchandise on the sales floor, contributing to store organization and optimizing product visibility for customers.
- Engaged with customers to understand their needs, building rapport and providing tailored recommendations for products.
Patient Care Intern
ModernMD Urgent Care
Brooklyn
05.2021 - 08.2021
- Provided compassionate care to patients, enhancing comfort and fostering a supportive healthcare environment.
- Assisted with patient evaluations and documentation, ensuring compliance with healthcare regulations and accuracy of records.
- Coordinated with medical staff to streamline patient flow, enhancing operational efficiency during peak hours.
Education
High School Diploma -
Medgar Evers College
Brooklyn, NY06-2021
Skills
- Safety monitoring
- Risk assessment
- Crisis response
- Record keeping
- System audits
- Asset protection
- Inventory control
- Report writing
- Client relations
- Team collaboration
- Surveillance techniques
Certification
- fire guard license
- security license
- cpr license
Timeline
Security Officer
Metro One Loss Prevention
03.2024 - 02.2026
Tech consultant
Target
05.2023 - 10.2024
Stock Associate
Macys Department Store
11.2022 - 01.2023
Direct Support Professional
AHRC nassau
07.2022 - 09.2022
Sales Associate/Store Associate
Foot Locker
05.2022 - 09.2022
Patient Care Intern
ModernMD Urgent Care
05.2021 - 08.2021
High School Diploma -
Medgar Evers College