Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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SHAMPAIGNE HOUSTON

Fort Worth

Summary

Highly organized and detail-oriented professional with extensive experience in service and sales. Possesses excellent communication and interpersonal skills, as well as a proven track record of successfully setting and confirming appointments. Committed to providing a positive customer experience while achieving set goals and objectives. Skilled in managing multiple tasks with accuracy and efficiency. Adept at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

South Texas Vocational Technical Institute
04.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • ECG
  • Administering injections.

Appointment Setter

American Standard
08.2022 - 12.2024
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
  • Answered phone calls and answered questions from potential customers.

Ambassador

Amazon
02.2022 - 08.2022

Lead and train new hires on site in their line of work. This included picking, packing, and stowing items for shippment.

Delivery Driver

Amazon
11.2020 - 02.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Medical Clinical Assistant (MCA)

South Texas Vocational Technical Institute
2241 S Watson Rd Suite 181 Arlington, TX 76010
04.2025

High School Diploma -

Paul Lawrence Dunbar High School
Fort Worth, TX
06.2017

Skills

  • Administering Injections
  • Obtaining Vitals
  • ECG
  • Data Entry Expertise
  • Appointment Booking
  • Warm and Cold Call Expertise
  • High-Volume Call Reception
  • Qualifying New Leads

Certification

Eyelash extension specialty

References

  • Latisha Manning, Assistant Principal, (972) 974-1154, latihsa.manning@fwisd.org
  • Belair Albahagwi, Associate Technical Account Manager, (817) 933-4781, belair_21@icloud.com
  • Lisha Daniels, Medical Clinical Assistant Instructor (469)285-9084, lisha.daniels@faculty.stvt.edu

Timeline

Medical Assistant

South Texas Vocational Technical Institute
04.2024 - Current

Appointment Setter

American Standard
08.2022 - 12.2024

Ambassador

Amazon
02.2022 - 08.2022

Delivery Driver

Amazon
11.2020 - 02.2022

High School Diploma -

Paul Lawrence Dunbar High School
Eyelash extension specialty

Medical Clinical Assistant (MCA)

South Texas Vocational Technical Institute
SHAMPAIGNE HOUSTON