Shamricka Ivory
Douglass
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Receptionist
Stonewater Roofing
Nacogdoches
10.2023 - 11.2024
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Compiled data from various sources into organized reports for management review.
- Prepared welcome packages for new hires.
- Greeted visitors and provided them with assistance.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled appointments for clients, customers, and other visitors.
- Updated daily log book with information about visitors entering the premises.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Associate Case Manager
Right At Home Health Care
Nacogdoches
11.2021 - 10.2023
- Participated in interdisciplinary team meetings to discuss treatment options.
- Maintained accurate case records and documentation according to agency guidelines.
- Collaborated with other service providers to ensure continuity of care for clients.
- Educated clients about mental health conditions, medications and self-care techniques.
- Conducted home visits to assess the safety of living environments for clients.
- Provided crisis intervention support for clients in emergency situations.
- Monitored client progress through regular follow-up contacts.
- Organized group activities to provide socialization opportunities for clients.
Education
High School Diploma -
Douglass High School
Nacogdoches 05-2019
Some College (No Degree) -
Angelina College
Lufkin, TXSkills
- Individualized instruction
- Lesson planning
- Collaborative learning
- Curriculum development
- Data entry
- Confidential record keeping
- Office administration
- Behavior management
- Effective communication
- Conflict resolution
- Team collaboration
- Positive reinforcement
- Safety and supervision
- Learning support
- Organizational skills
- Time management
- HR collaboration
- Professional development
- HR recordkeeping
Timeline
Receptionist
Stonewater Roofing
10.2023 - 11.2024
Associate Case Manager
Right At Home Health Care
11.2021 - 10.2023
High School Diploma -
Douglass High School
Some College (No Degree) -
Angelina College