Emma Holscher
Cleves
Summary
Inspires students through a growth mindset, fostering a passion for learning. Implements innovative technologies to enhance classroom engagement and boost academic performance. Monitors student progress closely and adjusts strategies to ensure long-term success.
Overview
8
8
years of professional experience
Work History
Receptionist
Progressive Chiropractic & Massage
Montgomery
02.2026 - Current
- Coordinated appointment scheduling and confirmations, streamlining clinic operations for better patient flow.
- Efficiently managed patient check-ins and appointment scheduling processes.
- Maintained organized patient records while updating information regularly.
- Addressed patient concerns with professionalism and empathy, ensuring satisfaction and trust.
- Fostered a welcoming environment for patients in the waiting area, enhancing their comfort and experience.
CLUB Volleyball coach
CYVBC Surge
11.2023 - Current
- Obtained concussion, IMPACT, and Lindsey's Law certifications to ensure athlete safety.
- Developed and implemented targeted practice plans to elevate overall team performance and competitive readiness.
- Led practice sessions focusing on technique, strategy, and conditioning to improve player skills and readiness.
- Cultivated a team culture emphasizing sportsmanship and collaboration to enhance team morale and cohesion.
- Communicated expectations and progress to players and parents effectively.
Receptionist to Paralegals
White Getgey & Meyer Co.
Mason
06.2025 - 08.2025
- Coordinated client meetings for paralegals and lawyers, improving workflow efficiency.
- Organized critical documents for court proceedings and depositions, ensuring readiness for legal processes.
- Updated and maintained client records in company database, supporting accurate information retrieval.
- Managed incoming mail, sorting and distributing to relevant personnel.
CLUB Volleyball coach
Greater Cincinnati Volleyball Club
01.2021 - 06.2023
- Coached regional teams, including assistant for 10s and head coach for 14s, fostering skill development and teamwork.
- Communicated player progress and expectations to players and parents, enhancing transparency and engagement.
- Cultivated positive team culture emphasizing sportsmanship and collaboration, leading to improved team dynamics.
- Achieved certification in concussion, Impact, and Lindsey’s Law to ensure player safety.
Server and Host
First Watch Restaurants
03.2022 - 02.2023
- Demonstrated professionalism in interactions with customers and staff, fostering a positive dining atmosphere.
- Assisted guests with menu selections and accommodated dietary needs.
- Resolved customer complaints calmly, contributing to increased guest satisfaction and retention.
- Utilized effective communication and time management skills to streamline service and enhance guest experience.
- Managed orders efficiently through restaurant point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed payments accurately while ensuring secure cash transactions.
- Learned and adhered to food safety regulations.
Concession Worker
Soccer City
09.2021 - 07.2022
- Delivered customer service at concession stand during events, enhancing patron experience.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Executed accurate cash transactions, ensuring smooth service and positive customer interactions.
- Utilized time management skills to efficiently prioritize tasks during busy events.
- Restocked inventory proactively to maintain product availability during high-demand periods.
- Maintained cleanliness and organization of concession areas throughout events.
- Followed health and safety guidelines to ensure food quality and safety standards.
Customer Service
Cone Zone
05.2020 - 07.2021
- Delivered exceptional customer service while maintaining a positive demeanor.
- Uphold customer service standards consistently throughout each shift.
- Operated cash registers, ensuring precise transactions and customer satisfaction.
- Provided assistance at the register to facilitate customer transactions. to enhance service flow.
- Upheld customer service standards consistently throughout each shift.
- Learned and implemented food safety protocols to uphold hygiene standards.
Table Worker/Cashier
Skyline
02.2018 - 06.2020
- Delivered exceptional customer service as a cashier to enhance guest satisfaction.
- Coordinated closely with staff to deliver high-quality customer service.
- Developed food service skills through hands-on experience as table worker.
- Applied time management and team collaboration to enhance operational efficiency.
- Streamlined assembly processes in collaboration with team members to minimize downtime.
- Maintained cleanliness and organization of work areas to uphold safety standards.
- Trained new employees on assembly techniques and adherence to safety protocols.
- Ensured compliance with health codes regarding sanitation in kitchen and dining areas.
Education
Bachelor of Science - Middle Childhood Education
University of Cincinnati
2600 Clifton Ave, Cincinnati, OH 4522105-2026
High School Diploma -
Mercy McAuley High School
6000 Oakwood Ave, Cincinnati, OH 4522405-2021
Some College (No Degree) - Middle Childhood Education
Mount St. Joseph University
5701 Delhi Rd, Cincinnati, OH 45233Mercy High School
3036 Werk Road, Cincinnati, OH 45211Skills
- Customer service
- Appointment scheduling
- Effective communication
- Professional conduct
- Professionalism in practice
- Team collaboration
- Adaptability to change
- Conflict resolution
- Classroom management
- Instructional strategies
- Lesson planning
- Activity preparation
- Individualized instruction
- Group instruction
- Differentiated instruction
- Educational technology
- Differentiated instruction
Timeline
Receptionist
Progressive Chiropractic & Massage
02.2026 - Current
Receptionist to Paralegals
White Getgey & Meyer Co.
06.2025 - 08.2025
CLUB Volleyball coach
CYVBC Surge
11.2023 - Current
Server and Host
First Watch Restaurants
03.2022 - 02.2023
Concession Worker
Soccer City
09.2021 - 07.2022
CLUB Volleyball coach
Greater Cincinnati Volleyball Club
01.2021 - 06.2023
Customer Service
Cone Zone
05.2020 - 07.2021
Table Worker/Cashier
Skyline
02.2018 - 06.2020
Bachelor of Science - Middle Childhood Education
University of Cincinnati
High School Diploma -
Mercy McAuley High School
Some College (No Degree) - Middle Childhood Education
Mount St. Joseph University
Mercy High School