SHAMSA AHMED
Columbus
Summary
An organized and motivated student majoring in Radiology Technology. Background of 5+ years in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with providing essential support in healthcare settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Tech Aide
Trinity Health
12.2022 - Current
- Explain imaging procedures to patients, offering comfort and assistance
- Prepares and positioned patients for imaging procedures
- Instructs patients on proper positioning for imaging
- Sanitizes scanning machines after each patient to prevent spread of germs and illnesses
- Welcomes patients and tried to make procedures as pleasant as possible through discretion and personal support
Security Supervisor
Intercon Security
08.2020 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Documented incidents: Recording security-related incidents, such as thefts, accidents, or unauthorized activity
- Managing day-to-day operations: Coordinating security personnel, training new employees, and ensuring compliance with safety protocols
Front Desk Associate
Mainstay Suites
11.2017 - 12.2018
- Used internal software to process reservations, check-ins and check-outs
- Politely welcomed arriving guests, providing room keys and information on amenities and policies
- Kept accounts in balance and ran daily reports to verify totals
- Performed basic daily bookkeeping tasks
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
Customer Service Cashier
JCPenney
06.2016 - 03.2018
- Resolved customer complaints and maintained clean and tidy checkout area
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction
- Counted money in drawers at beginning and end of each shift
Education
Associate of Applied Science - Radiologic Of Technology
Fortis College
Columbus, OH10-2025
High School Diploma -
Westerville-North High School
Westerville, OH05.2019
Skills
- Reliable and Responsible
- Active Listening
- Problem Solving
- Communication
- Team Player
- Time Management
- Attention to Detail
Certification
- CPR/AED Certification
- GXMO Certification
Timeline
Radiology Tech Aide
Trinity Health
12.2022 - Current
Security Supervisor
Intercon Security
08.2020 - 11.2023
Front Desk Associate
Mainstay Suites
11.2017 - 12.2018
Customer Service Cashier
JCPenney
06.2016 - 03.2018
Associate of Applied Science - Radiologic Of Technology
Fortis College
High School Diploma -
Westerville-North High School
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