Shamsunnahar Chadni
5145 University Drive Apt 07 Beaumont,TX
Summary
Detail-oriented and analytical professional pursuing a Master's in Management Information Systems at Lamar University (current GPA: 3.30, expected graduation May 6, 2026), with a BBA was Management from National University, Bangladesh. Bringing 4 years of experience in customer service and administrative roles, along with internship experience in the financial department at Jamuna Bank. Skilled in data management, administration records , billing, and financial reporting, with a strong interest in applying analytical and financial skills in the healthcare sector. Passionate about pursuing a career as a Healthcare Data Analyst, Health Information Specialist, Medical Records Analyst, or Financial Analyst to support data-driven decision-making and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Officer
bkash Limited BD
Dhaka, Bangladesh
09.2022 - 01.2024
- Reviewed and verified customer KYC (Know Your Customer) documents to ensure compliance with regulatory requirements
- Maintained accurate records and updated customer profiles in the system
- Assisted in resolving KYC-related issues and supported onboarding of new customers
Customer Representative
Zenex Infoyses Ltd
Dhaka, Bangladesh
10.2020 - 01.2022
- Handled customer inquiries and resolved issues for mobile financial services
- Maintained accurate CRM records and met service quality targets
- Assist every detail and billing account issue.
Education
Masters of Science - Management Information Systems
Lamar University
Beaumont, TX05-2026
Bachelor of Business Administration (B.B.A) - Management
National University
Dhaka, BD08-2017
Skills
- Data Management & Analysis ,Records & Information Systems
- Accounts Receivable & Billing Reporting & Dashboard Creation
- Microsoft Word office & Excel ,time management,Problem-Solving & Attention to Detail,Team management,Friendly, positive attitude
- Financial analysis & Customer service
ACADEMIC EXPERIENCE
- Lamar University (Texas, USA)
- Management Information Systems
- Overed subjects: MIS, Database Management, Business Analytics, ERP Systems, Data-Driven Decision Making.
- Academic Projects: Developed dashboards and MIS reports to support management decisions.
- Tools & Skills: Excel (Advanced), SQL, Power BI/Tableau, KPI Analysis, Report Generation.
Certification
Microsoft Office and Powerpoint
INTERNSHIP
Jamuna bank ltd Financial Analysis & Reporting (FAD)
Preparing financial statements and internal reports for review Analyzed transaction data and identified discrepancies to improve accuracy Supported month-end closing and reconciliation processes, enhancing operational efficiency
Section name
NOTE: No visa sponsorship required. Extensive travel experience with excellent driving record & open up to 80% domestics or international travel.
Timeline
Assistant Officer
bkash Limited BD
09.2022 - 01.2024
Customer Representative
Zenex Infoyses Ltd
10.2020 - 01.2022
Masters of Science - Management Information Systems
Lamar University
Bachelor of Business Administration (B.B.A) - Management
National University