Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL EXPERIENCE
Languages
Timeline
Generic

Shamya Bush

Summary

Well-rounded professional with valuable customer service experience. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with healthcare team.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

FedEx:Ground
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Teacher Aide / Assistant

Gholar's Child Care
01.2023 - 09.2024
  • Assist the classroom teacher in the general supervision and management of the children and the implementation of the daily program.
  • Maintain a nurturing environment, work as a team to ensure high quality programs, and keep accurate records.
  • Remain sensitive to the needs of others and relate well with children and co-workers.

Server / Customer Service

Buffalo Wild Wings
05.2022 - 01.2023
  • Took and entered orders accurately using Point of Sale (POS) computer system.
  • Delivered food and beverage items quickly and efficiently in a fast-paced environment.
  • Stayed familiar with menu items, advised patrons of specials, and answered questions.
  • Completed opening and closing duties, stocked supplies, accepted payments, and operated cash register.
  • Kept dining area clean and sanitized and worked as a team to meet and exceed guest expectations.

Quality Control Inspector

Squencher
11.2020 - 06.2021
  • Entered and processed data, compiled, sorted, and verified accuracy of data, and checked batches for errors.
  • Maintained logs of activities and completed work and stored completed documents in appropriate locations.
  • Adhered to policies, procedures, and guidelines, and handled confidential information.

Education

Associate of Science Degree - Health Sciences

Ultimate Medical Academy
01.2024

Associates Degree - Biology

East Mississippi Community College
Scooba, MS
01.2020

Skills

  • Medical Practice Management Systems
  • Medical Terminology
  • Medical Records
  • HIPAA Compliance
  • Insurance Verification
  • Insurance Claim Processing
  • Reimbursement Processing
  • Revenue Cycle Management
  • Medicare / Medicaid Government Payers
  • Third Party Payers
  • CPT & ICD-10 Coding
  • Medical Billing
  • Medical Office
  • Medical Administrative
  • Patient Registration
  • Data Entry
  • Safe driving
  • Time management
  • Attention to detail
  • Dependable and reliable
  • Punctual and reliable
  • Route management
  • Heavy lifting
  • Delivery scheduling

Certification

  • High Academic Honors Recognition / Dean's List / Honor Roll.
  • Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
  • Effective problem-solver and decision-maker, able to assess situations and identify solutions.
  • Attention to detail needed to maintain high levels of accuracy.
  • Actively participate in learning opportunities and adapt to new environments.
  • Certifications – CPR and First Aid.
  • Communication Platforms – Zoom, Skype, Google Meet, and MS Teams.
  • Microsoft Office Applications – Word and PowerPoint | Type 50 WPM.

ADDITIONAL EXPERIENCE

Baptist Memorial Hospital – Columbus, MS | Cafeteria Worker 07/2019 – 02/2020

Languages

English
Full Professional

Timeline

Delivery Driver

FedEx:Ground
11.2024 - Current

Teacher Aide / Assistant

Gholar's Child Care
01.2023 - 09.2024

Server / Customer Service

Buffalo Wild Wings
05.2022 - 01.2023

Quality Control Inspector

Squencher
11.2020 - 06.2021

Associates Degree - Biology

East Mississippi Community College

Associate of Science Degree - Health Sciences

Ultimate Medical Academy
Shamya Bush