Shamya Sample

• Prepared meals and snacks for children based on dietary guidelines.
• Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
• Supported children in play activities, meals, and snacks, hygiene and socialization.
• Assisted with light housekeeping duties as well as running errands.
• Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
• Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.

• Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
• Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
• Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
• Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
• Collaborated with other departments to resolve complex client issues quickly and effectively.
• Maintained detailed records of customer interactions, enabling accurate reporting and analysis to inform future improvements.
• Managed a team of service representatives, ensuring consistent quality across all interactions.

• Played games, worked on puzzles, and read books to young children.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Communicated positively with children and guardians.
• Reassured children when upset providing emotional support and stability.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Taught children to organize toys, wash hands, and share by leading by example.