Nurse Case Manager with valid State RN License. Solid clinical, utilization review and case management experience within managed care environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Utilization Management
Inland Empire Health Plan
10.2023 - Current
Review medical records of patients who are under treatment for emotional or mental illness to ensure proper utilization of treatment resources; review patient records for proper case documentation, and medical necessity of treatment in relation to federal, state and county regulations
Familiar with Nationally recognized criteria such as Medicare Local Coverage Determination, Medicare National Coverage Determination, Milliman Care Guidelines, and Apollo Managed Care Guidelines/Medical Review Criteria.
Complex Care Manager
Inland Empire Health Plan
04.2022 - 10.2023
Work with a caseload of members with complex medical needs
Assist members with care coordination needs, Complete HRA assessment, enroll mbr to complex care program, develop individualized care plan
Communicate with mbr/family/ caregiver/provider
Coordinate with internal and external health partners to support mbrs comprehensive care needs
Participate in interdisciplinary care team meeting
Work with LVN care manager, care coordinators and other team mbrs by engaging in evidenced based communication strategies
Ensures documentation is accurate and in compliance with regulatory requirements and accreditation standards.
RN supervisor
Monrovia Gardens Healthcare
07.2021 - 03.2022
Coordinate and supervise activities of nursing personnel
Develop and revise care plans, oversee patient-care operations, assign and monitor LVN/CNA and identifying and implementing quality improvements
Communicate with physicians/carry out orders, IV therapy.
RN
BALANCED LIVING HOME HEALTH
05.2018 - 12.2020
RN/ Case Manager
HAPPY HOME HEALTH SERVICES
10.2011 - 10.2013
Spit time in the office as well in the field with the nurses and patients.
RN
TENDER CARE HOMEHEALTH
11.2009 - 10.2011
Med-Surg RN
COMMUNITY HOSPITAL NORTH
10.2008 - 11.2009
Nursing Instructor
EVEREST UNIVERSITY
05.2007 - 09.2008
Provide classroom and clinical instruction in variety of nursing specialties: Med-Surg, Pediatric, and Psychiatric nursing.
Transplant Unit RN
TAMPA GENERAL HOSPITAL
10.2003 - 05.2007
Working at Transplant unit which is one of the busiest transplant centers in US, taking care of patients undergoing heart, lung, and liver, kidney, pancreas transplant (pre-op and post-op)
CCTN (Certified Clinical Transplant Nurse).
Teaching Assistant
COLLEGE OF NURSING, UNIVERSITY OF KENTUCKY
08.2000 - 05.2003
RN
GENERAL HOSPITAL OF TIANJIN MEDICAL UNIVERSITY (GHTMU)
07.1997 - 06.2000
Education
Master of Science in Nursing - Adult Clinical Specialist Track
UNIVERSITY OF KENTUCKY
Lexington, KY
05.2003
Bachelor of Science in Nursing -
TIANJIN MEDICAL UNIVERSITY
Tianjin, China
07.1997
Skills
Microsoft Word, Excel,PowerPoint, OneNote
MedHok (Care Prominence)
Utilization Management (Prior authorization)
Organization and Time Management
Certification
Basic CPR
ACLS
Telemetry
CCTN (Certified Clinical Transplant Nurse)
AAMCN certificate home study done Dec 2020
Awards
2002-2003 Hatchell Memorial Scholarship
fluent in speaking, reading Mandarin Chinese
fluent in speaking, reading Mandarin Chinese.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Utilization Management
Inland Empire Health Plan
10.2023 - Current
Complex Care Manager
Inland Empire Health Plan
04.2022 - 10.2023
RN supervisor
Monrovia Gardens Healthcare
07.2021 - 03.2022
RN
BALANCED LIVING HOME HEALTH
05.2018 - 12.2020
RN/ Case Manager
HAPPY HOME HEALTH SERVICES
10.2011 - 10.2013
RN
TENDER CARE HOMEHEALTH
11.2009 - 10.2011
Med-Surg RN
COMMUNITY HOSPITAL NORTH
10.2008 - 11.2009
Nursing Instructor
EVEREST UNIVERSITY
05.2007 - 09.2008
Transplant Unit RN
TAMPA GENERAL HOSPITAL
10.2003 - 05.2007
Teaching Assistant
COLLEGE OF NURSING, UNIVERSITY OF KENTUCKY
08.2000 - 05.2003
RN
GENERAL HOSPITAL OF TIANJIN MEDICAL UNIVERSITY (GHTMU)
07.1997 - 06.2000
Master of Science in Nursing - Adult Clinical Specialist Track
Customer Service Representative at Inland Empire Health Plan, Care ManagementCustomer Service Representative at Inland Empire Health Plan, Care Management