Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shana Adler

Clifton,NJ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Teacher

Yeshiva Ketana Bnos Bracha Girls Division
01.2012 - 01.2013
  • Teacher for 4th Grade mainstream class
  • Taught Math, Reading, Grammar, Spelling, Vocabulary, Handwriting, Science, and Social Studies.

Teacher

Yeshiva Ketana Bnos Bracha Girls Division
01.2012 - 01.2013
  • Teacher for 7th Grade Computer class
  • Taught typing, Microsoft Word, Microsoft Excel skills.

Small Business Owner

Pigtails & Crewcuts – Montclair
10.2018 - Current
  • Implemented and lead all daily operations, including opening and closing procedures, taking inventory and ordering products, and maintaining vendor relations to ensure maximum efficiency and cost effectiveness
  • Managed all Web and social media advertising and SEO activity
  • Reduced costs associated with advertising by moving to online channels
  • Designed email campaigns, social media advertising, and other marketing campaigns, while effectively measuring success through data analytics
  • Developed valuable customer relationships that have earned an excellent customer satisfaction rating on multiple platforms
  • Effectively managed all areas of Human Resources including hiring, training, firing, writing employee handbook, keeping up with current Federal and State employment laws while maintaining low turn-over of employees
  • Responsible for all QBO bookkeeping, record keeping, and point-of-sale operations
  • Manage staff schedules and maintain and submit payroll
  • Analyze customer trends and dissect Profit and Loss statements.

Director of Logistics

Accurate Transport
04.2021 - 01.2024
  • Managed and oversaw the long-distance Rates department, ensuring every customer is given a fair and good rate in an expedient manner, after researching several carrier options
  • Developed relationships with sales reps from various carriers, opened new accounts with carriers to ensure the Rates department has a variety of carrier options
  • Managed the Tracking department – oversaw tracking of all orders from booking stage through delivery
  • Approved all carrier invoices and researched discrepancies
  • Managed the Customer Service for all long-distance orders, with a customer-first perspective
  • Reviewed customer booking trends, managed staff meetings
  • Delegated tasks to various members of the team, with follow through to ensure all tasks are completed efficiently and smoothly
  • Managed the hiring/firing and training of all staff in these departments, as well as any HR needs.

Special Ed Itinerant Teacher (SEIT/SETTS)

Integrated Treatment Services, Special Ed Associates, Marie Pense, Kid Domain
01.2012 - 04.2021
  • One-on-one skills development with preschool and elementary school children, working on specific academic and social/emotional goals.

Special Education Teacher

Jewish Center for Special Education
01.2011 - 01.2012
  • Special Education teacher for self-contained Pre1A – 7 children
  • Enforced a strict individualized behavior modification program
  • Lead and advised small reading and math groups.

Education

Mini MBA -

International Business Management Institute
01.2021

Project Management -

International Business Management Institute
01.2021

M.S. Education and Special Education -

Mercy College
Dobbs Ferry, New York
01.2012

B.S. Behavioral Science -

Mercy College
Brooklyn, New York
01.2010

Skills

  • Self-motivated
  • Organized
  • Good people skills
  • Driven
  • Goal-oriented
  • Training and Mentoring
  • Project Management
  • Customer Service Excellence

References

  • Mandy Bregman, Accurate Transport, 917-400-8405
  • Chloe Walker, Accurate Transport, 551-257-8958
  • Valerie Bruno, Sterling Logistics, 201-230-3007

Timeline

Director of Logistics

Accurate Transport
04.2021 - 01.2024

Small Business Owner

Pigtails & Crewcuts – Montclair
10.2018 - Current

Teacher

Yeshiva Ketana Bnos Bracha Girls Division
01.2012 - 01.2013

Teacher

Yeshiva Ketana Bnos Bracha Girls Division
01.2012 - 01.2013

Special Ed Itinerant Teacher (SEIT/SETTS)

Integrated Treatment Services, Special Ed Associates, Marie Pense, Kid Domain
01.2012 - 04.2021

Special Education Teacher

Jewish Center for Special Education
01.2011 - 01.2012

Mini MBA -

International Business Management Institute

Project Management -

International Business Management Institute

M.S. Education and Special Education -

Mercy College

B.S. Behavioral Science -

Mercy College
Shana Adler