Shana Adler
Clifton,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Teacher
Yeshiva Ketana Bnos Bracha Girls Division
2012.01 - 2013.01
- Teacher for 4th Grade mainstream class
- Taught Math, Reading, Grammar, Spelling, Vocabulary, Handwriting, Science, and Social Studies.
Teacher
Yeshiva Ketana Bnos Bracha Girls Division
2012.01 - 2013.01
- Teacher for 7th Grade Computer class
- Taught typing, Microsoft Word, Microsoft Excel skills.
Small Business Owner
Pigtails & Crewcuts – Montclair
2018.10 - Current
- Implemented and lead all daily operations, including opening and closing procedures, taking inventory and ordering products, and maintaining vendor relations to ensure maximum efficiency and cost effectiveness
- Managed all Web and social media advertising and SEO activity
- Reduced costs associated with advertising by moving to online channels
- Designed email campaigns, social media advertising, and other marketing campaigns, while effectively measuring success through data analytics
- Developed valuable customer relationships that have earned an excellent customer satisfaction rating on multiple platforms
- Effectively managed all areas of Human Resources including hiring, training, firing, writing employee handbook, keeping up with current Federal and State employment laws while maintaining low turn-over of employees
- Responsible for all QBO bookkeeping, record keeping, and point-of-sale operations
- Manage staff schedules and maintain and submit payroll
- Analyze customer trends and dissect Profit and Loss statements.
Director of Logistics
Accurate Transport
2021.04 - 2024.01
- Managed and oversaw the long-distance Rates department, ensuring every customer is given a fair and good rate in an expedient manner, after researching several carrier options
- Developed relationships with sales reps from various carriers, opened new accounts with carriers to ensure the Rates department has a variety of carrier options
- Managed the Tracking department – oversaw tracking of all orders from booking stage through delivery
- Approved all carrier invoices and researched discrepancies
- Managed the Customer Service for all long-distance orders, with a customer-first perspective
- Reviewed customer booking trends, managed staff meetings
- Delegated tasks to various members of the team, with follow through to ensure all tasks are completed efficiently and smoothly
- Managed the hiring/firing and training of all staff in these departments, as well as any HR needs.
Special Ed Itinerant Teacher (SEIT/SETTS)
Integrated Treatment Services, Special Ed Associates, Marie Pense, Kid Domain
2012.01 - 2021.04
- One-on-one skills development with preschool and elementary school children, working on specific academic and social/emotional goals.
Special Education Teacher
Jewish Center for Special Education
2011.01 - 2012.01
- Special Education teacher for self-contained Pre1A – 7 children
- Enforced a strict individualized behavior modification program
- Lead and advised small reading and math groups.
Education
Mini MBA -
International Business Management Institute
01.2021
Project Management -
International Business Management Institute
01.2021
M.S. Education and Special Education -
Mercy College
Dobbs Ferry, New York01.2012
B.S. Behavioral Science -
Mercy College
Brooklyn, New York01.2010
Skills
- Self-motivated
- Organized
- Good people skills
- Driven
- Goal-oriented
- Training and Mentoring
- Project Management
- Customer Service Excellence
References
- Mandy Bregman, Accurate Transport, 917-400-8405
- Chloe Walker, Accurate Transport, 551-257-8958
- Valerie Bruno, Sterling Logistics, 201-230-3007
Timeline
Director of Logistics
Accurate Transport
2021.04 - 2024.01
Small Business Owner
Pigtails & Crewcuts – Montclair
2018.10 - Current
Teacher
Yeshiva Ketana Bnos Bracha Girls Division
2012.01 - 2013.01
Teacher
Yeshiva Ketana Bnos Bracha Girls Division
2012.01 - 2013.01
Special Ed Itinerant Teacher (SEIT/SETTS)
Integrated Treatment Services, Special Ed Associates, Marie Pense, Kid Domain
2012.01 - 2021.04
Special Education Teacher
Jewish Center for Special Education
2011.01 - 2012.01
Mini MBA -
International Business Management Institute
Project Management -
International Business Management Institute
M.S. Education and Special Education -
Mercy College
B.S. Behavioral Science -
Mercy College
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