Shana Demmer
Greensburg ,PA
Summary
Versatile and dedicated, with a proven track record in customer service and facility maintenance, honed at Cambridge Springs Borough and other esteemed venues. Excelled in roles requiring cleaning expertise and exceptional interpersonal skills, significantly enhancing customer satisfaction and operational efficiency. I have experience in chemical handling and a knack for fostering repeat business underscore their comprehensive skill set. I work well with the public and I am willing to learn new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Janitor
Cambridge Springs Borough
01.2024 - 01.2025
- Inspected cleaning supplies for safety compliance before use.
- Adhered to health regulations, helping to maintaining facility standards.
- Operated industrial cleaning equipment to maintain high cleaning standards.
- Emptied waste bins regularly to prevent overflow and maintain cleanliness.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Server
Hoss's Steak and Sea House
01.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Keystone Bakery
03.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Bartender
Tall Cedars
05.2018 - 07.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Connellsville Area Highschool
Connellsville, PA06.2013
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Chemical handling
- Trash compacting
- Skilled housekeeper
Certification
Spill team trained for hazardous spills
Timeline
Janitor
Cambridge Springs Borough
01.2024 - 01.2025
Server
Hoss's Steak and Sea House
01.2023 - 07.2023
Cashier
Keystone Bakery
03.2021 - 06.2022
Bartender
Tall Cedars
05.2018 - 07.2020
High School Diploma -
Connellsville Area Highschool
Similar Profiles
Brian MazziottaBrian Mazziotta
Chief of Police at Laurel Springs BoroughChief of Police at Laurel Springs Borough
Monique RileyMonique Riley
Maintenance Crew Member at SCI Cambridge SpringsMaintenance Crew Member at SCI Cambridge Springs
Bryce KaniaBryce Kania
Graphic Designer at Cambridge Springs High SchoolGraphic Designer at Cambridge Springs High School
Alexandria ThorntonAlexandria Thornton
Sales Associate at M&M LeatherSales Associate at M&M Leather
Arricka MaxwellArricka Maxwell
Financial Consultant at AIM Financial LLCFinancial Consultant at AIM Financial LLC