Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shana Derouen

Shana Derouen

Streetman,TX

Summary

I have worked my way up through the ranks, from a part-time cashier to managing a $1 Million+ grossing store. I understand hard work and what you can achieve from it. I have vast experience in many different levels of retail and have enjoyed them all.

Overview

22
22
years of professional experience

Work History

Tax Preparer

Liberty Tax
01.2015 - 04.2015
  • Greeted clients courteously, answered phone and scheduled appointments, explained different filing methods and procedures, filed taxes per IRS requirements and Liberty Tax's Policy, handled money transactions such as rebates, collections and Instant Cash Advances, maintained clean work, office and client space including restroom and break area, adhered to Company dress code and professionalism.

Store Manager

Jockey International
05.2000 - 12.2001
  • Interviewed potential staff, assisted in team hiring, managed staff, opened and closed store, maintained order and flow of stockroom and merchandise, followed planogram per Corporate and improvised when necessary, provided excellent customer service, responsible for cash management, skilled in loss prevention, inventory counts and replenishment, computer input and filing per Jockey's Policy and Procedure.

Assistant Store Manager

Jockey International
10.1996 - 05.2000
  • Hired as Floor Supervisor then promoted in February 1997
  • Assisted in managing staff, team hiring, worked closely with manager to instill teamwork and camaraderie, made schedules, opened and closed store, assisted other Jockey stores as needed, worked cash wrap, cleaned, organized stockroom, filled phone orders, priced merchandise and stocked shelves and displays.

Manifest Clerk

Wal-Mart Warehouse #6036
04.1994 - 09.1995
  • Worked in Traffic Office, set appointments for drivers, billing, 10-key typist, answered phones, kept inbound and outbound logs, put together and filed purchase order packets, assisted other areas, helped train and cross-trained in order filling, shipping, yard driving, non-convey and unloaded trailers
  • Know how to use pallet jack.

Cashier

Bud's Outlet Warehouse
08.1993 - 04.1994
  • Customer Service, counted back cash registers, refilled stock, set up displays, cleaned and straightened store.

Education

GED -

Cayuga High School
Cayuga, Texas
01.1992

Skills

  • Customer-oriented
  • Consistently meets sales goals
  • Merchandising
  • Skilled problem solver
  • Active listening skills
  • Computer literate
  • Stocking
  • Motivated team player

Timeline

Tax Preparer

Liberty Tax
01.2015 - 04.2015

Store Manager

Jockey International
05.2000 - 12.2001

Assistant Store Manager

Jockey International
10.1996 - 05.2000

Manifest Clerk

Wal-Mart Warehouse #6036
04.1994 - 09.1995

Cashier

Bud's Outlet Warehouse
08.1993 - 04.1994

GED -

Cayuga High School
Shana Derouen